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Chorley Building Society: Savings reviews

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4.85
Based on 1,496 reviews, last reviewed 21st May 2025
1545% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent first contact with member of staff, very h... Excellent first contact with member of staff, very helpful and put my mind at rest. Made me feel easy. Reviewed on: 21st May 2025
Geraldine c's avatar
Geraldine c

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025
Ron Mallinson's avatar
Ron Mallinson
Read all reviews See your review

About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1502)

Review of the Chorley Building Society, Savings:

Great service, very friendly staff

5
Great service, very friendly staff who understand the products on offer.Accessible office here you can call in to discuss your account. Reviewed on: 6th March 2025
JH's avatar
JH

In branch service review

5
I am pleased that Chorley B/S are still using passbooks instead of giving you a bit of paper and I much prefer the use of passbooks. Reviewed on: 30th May 2025

In branch service review

5
Easy going treatment, friendly, informative and helpful. Not rushed, Listened to. Reviewed on: 23rd May 2025

Excellent first contact with member of staff, very h...

5
Excellent first contact with member of staff, very helpful and put my mind at rest. Made me feel easy. Reviewed on: 21st May 2025
Geraldine c's avatar
Geraldine c

In branch service review

5
The process of opening an account was simple, no fuss and to the point. Documents arrived the following day. Well done. Reviewed on: 16th May 2025

In branch service review

5
Have the upgrade Chorley town branch, Like to sort financial things out face to face. Reviewed on: 16th May 2025

In branch service review

5
The Staff at the Layland branch are always extremely helpful and nice our applications for easy access cash ISA were dealt with at head office. They were processed efficiently, quickly and with no fuss, Thank you!. Reviewed on: 10th May 2025

In branch service review

5
The Fact you still have "Face to face" dealing with your customers is excellent. Online is not the same. Your colleagues are kind professional and helpful. Reviewed on: 10th May 2025

Warm friendly and helpful welcome

5
Greeted on both visits to set up a new Savings Account by very friendly and helpful members of the Staff at the Key House office. Easily able to achieve what I set out to do. Reviewed on: 25th April 2025
David G's avatar
David G

It is a traditional building society, with approacha...

5
It is a traditional building society, with approachable and easy accessible staff. Office within the local area with parking facilities. If there is a query then they will phone up and talk to you in person. Reviewed on: 12th April 2025
Marie C's avatar
Marie C

Customer service at its finest.

5
Having struggled to login online I contacted your office and spoke with Tracey. What a credit to your company she is. Very helpful, super professional and knowledgeable. Unfortunately as I couldn’t find my account number I had to go to the branch. The staff there, namely Tracey, Morgan and George were brilliant. They couldn’t have been better and definitely gave a five star service and I will be recommending CBS in the future. Reviewed on: 31st March 2025
Steven 's avatar
Steven

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