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NACO: Static caravan insurance reviews

4.94
Based on 301 reviews, last reviewed 30th Nov 2024
175% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

nice friendly staff and very helpfull nice friendly staff and very helpfull Reviewed on: 30th November 2024
Mark L's avatar
Mark L

Latest lowest rating:

1

Very helpful when I first purchased my caravan insur... Very helpful when I first purchased my caravan insurance 6 years ago and have been ever since.Priced policy very reasonable year on year. Reviewed on: 14th October 2024
Adrian P's avatar
Adrian P

About this product

NACO work with underwriters at Lloyd’s to offer static caravan and lodge owner insurance.

NACO static caravan cover is fully comprehensive and offers protection against fire, theft and storms. NACO also insure gas bottles as standard and provide cover for vermin damage, locks and keys and freezer food.

NACO static caravan cover reviews help you find out what it’s really like to be a customer. If you’ve used NACO before, you can also leave a review and share your experience.

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NACO Static caravan insurance reviews (301)

Very helpful.taff to be very helpful and...

5
I have always found the staff to be very helpful and accommodating. It is never to much trouble when you have a question. A few years ago my caravan was damaged when a tree branch punctured the roof. The staff were great helping with what I was entitled to then sorting the claim, which was paid out quickly. Reviewed on: 15th October 2024

CONFIDENT YOUR CARAVAN IS SECURE

5
People who know about the caravanning business and therefore understand the client's requirements. Add to that a timely, efficient, and friendly customer service, in addition to an information service that keeps customers up to date and what more could you ask for? Reviewed on: 15th October 2024

I have found NACO to be very good.

5
I have found NACO to be very good. So much so that I insured a second caravan with them. The staff are always very personable on the phone and very knowledgeable. Exactly what you need. Reviewed on: 15th October 2024

Been with them for many years.

5
Been with them for many years. Excellent service. Always willing to help. Reviewed on: 15th October 2024

Switched from a cheaper Insurance company.

5
Switched from a cheaper Insurance. The Previous one, the excess was extreme. Due to the high winds my caravan suffered a slight damage but due to the excess it was not worth making a claim. Switching to NACO had it occurred while with them I could have made the claim. NACO customer service is always willing to listen and I have changed my amount for the value of my claim should anything happen. They were recommended by my caravan site owners and I am pleased to be one of their customers. I have advised friends on the site to go with them . At least One of my friends have already become a NACO caravan owner customer. I don’t think going with a cheaper Caravan insurance company is worth it and NACO,s costs are not expensive. I would consider them as one of the best. Reviewed on: 15th October 2024

NACO is a great service with very friendly helpful s...

5
NACO is a great service with very friendly helpful staff. Reviewed on: 15th October 2024

Broken caravan window glazing

5
Groundsmen broke one of our caravan windows and the claim was processed easily Reviewed on: 15th October 2024

Fantastic Customer Service.

5
The Team at NACO are Fantastic. They are always friendly polite & professional no matter how difficult your question is. You will always get expert practical solutions to your problems. They certainly know how to deliver Excellent customer service. I cannot rate them highly enough. Reviewed on: 15th October 2024

NACO to the rescue

5
I had a problem with new owners on my site. I contacted NACO to find out what rites I had. I also contacted them to help me through the selling of my caravans & moving off site. On both these occasions they really helped me even with my silly little problems as well as the big ones. At all times I felt I was dealing with friends not just a faceless person at the end of the phone. I also had my insurance with them at a very competitive price. Reviewed on: 15th October 2024

Care for Caravaners

5
I’ve always had good service from NACO Reviewed on: 15th October 2024

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