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AA Cars: Car Finance reviews

Name: Car Finance
Rating: 3.29 (7 reviews)

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3.29

Based on 7 reviews, last reviewed 10th Aug 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

57%

4 star

3 star

2 star

43%

Latest highest rating:

5

AA - the fourth emergency service Trustworthy, loyal, long-standing established company. Never fail to get you back on the road, to deliver what they promise, to be consistent. Reviewed on: 10th August 2023

Latest lowest rating:

1

Diabolical I bought and paid for my car only to get a call from the AA finance department to say that the incorrect amount was paid by the finance even though I ... Read more Reviewed on: 23rd March 2023

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AA Cars Car Finance reviews (7)

Review of the AA Cars, Car Finance:

AA - the fourth emergency service

Trustworthy, loyal, long-standing established company. Never fail to get you back on the road, to deliver what they promise, to be consistent. Reviewed on: 10th August 2023

Nice

Good experience with aa,thankyou so much Reviewed on: 6th April 2023

Diabolical

I bought and paid for my car only to get a call from the AA finance department to say that the incorrect amount was paid by the finance even though I have the original email confirmation with the exact same details as the new one, I originally thought it was a scam but no it's just a dysfunctional company with no idea what it's doing. I now have to go through the finance process again to sort it and yes that means another hard search on my credit rating and what happens if I get denied this time because of the searches? It really isn't worth the hassle so I would not recommend and I will not be using again! Reviewed on: 23rd March 2023

Unprofessional

As a dealer, I can confirm these are totally unprofessional. They will lie to you, rude on the phone and don’t not give a crap about the dealer, car or retail customer! Reviewed on: 22nd June 2022

So disappointed

Very rude customer service and poor! My account has been blocked from 16/02/2022 up to now! Why? because I had a transaction to my brother in Iran supporting him and his family, I explained by email everything and contact metro bank 100 times but get in touch with the relevant team to solve my problem! Finally I spoke with a customer service team, I explained everything for her, she said she can’t help me with it, when asking why you can’t she she hung up my phone! Very poor customer service team and unprofessional!! Reviewed on: 21st February 2022