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First Response Finance: Car finance reviews

4.87
Based on 7,989 reviews, last reviewed 16th Jul 2026
33933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026
Paul W's avatar
Paul W

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7989)

Rude and aggressive

1
"I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Instead, I was sold a non-compliant car, leaving me facing daily charges just to drive.First Response Finance funded this vehicle despite the dealer failing to meet my core requirement. Since the car is financed, First Response Finance is jointly liable under the Consumer Rights Act 2015 for supplying goods that are not 'as described.'I expect First Response to immediately launch a formal dispute against greenlight motors reject this vehicle, and unwind this financial agreement. If this is not escalated to senior management today, I will take my case directly to the Financial Ombudsman Service." Reviewed on: 16th July 2026

Excellent company , very fast and extremely helpful.

5
Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026
Reply from First Response Finance That's great to hear, thank you Paul! Response date: 16th July 2026
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First Response Finance

Very efficient andunderstanding.

5
Very efficient andunderstanding. Helpful in difficult circumstances Reviewed on: 15th July 2026
Reply from First Response Finance That's great to hear, thank you David! Response date: 16th July 2026
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First Response Finance

Excellent

5
Always helpful and understanding can always rely on them to make a bad situation good Reviewed on: 15th July 2026
Reply from First Response Finance That's great to hear, thank you Rhys! Response date: 16th July 2026
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First Response Finance

Quick decision, good value car finance.

5
Quick decision, good value car finance. Reviewed on: 14th July 2026
Reply from First Response Finance That's great to hear, thank you! Response date: 15th July 2026
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First Response Finance

I have a great experience with First Response Financ...

5
I have a great experience with First Response Finance and did not regret patronising them. They're the best. Reviewed on: 14th July 2026
Reply from First Response Finance That's great to hear, thank you Faramade! Response date: 15th July 2026
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First Response Finance

The team did a seamless job in sorting my car financ...

5
The team did a seamless job in sorting my car finance out and it was really quick from start to finish thanks for everything Reviewed on: 14th July 2026
Reply from First Response Finance That's great to hear, thank you Adrian! Response date: 14th July 2026
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First Response Finance

Had 6 cars over 25 years with first response.

5
Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026
Reply from First Response Finance It's great to see that you're a returning customer of ours Kevin! We hope you're happy with your new vehicle. Response date: 14th July 2026
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First Response Finance

Great service, informative and reassuring

5
Great service, informative and reassuring Reviewed on: 13th July 2026
Reply from First Response Finance That's great to hear, thank you Donna! Response date: 14th July 2026
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First Response Finance

YES this Is the best company that I've ever dealt with.

5
Easy to talk to, information given very simple to understand, one of the best companies with well trained staff and frièndly that I've ever dealt with. Reviewed on: 13th July 2026
Reply from First Response Finance That's great to hear, thank you Brian! Response date: 14th July 2026
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First Response Finance

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