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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Ford Purchase

All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the monthly repayment and apr details. The apr of 21.9% is higher than what i a m used to paying monthly for vehicle finance and as i have live accounts with both experian and equifax i am aware of a settled incorrect "default" on my credit file settled in early 2023 which could have resulted in my high apr of which i did make First Response's staff aware of during my finance application submission. Reviewed on: 29th June 2026

Car Finance Without the Nonsense

After being declined for car finance elsewhere, First Response Finance were a breath of fresh air. They really cut through all the unnecessary hassle and made the whole process simple, fast, and straightforward. Their decision-making was quick and efficient, and the payout was incredibly prompt—I was on the road much sooner than expected. The team were professional, polite, and genuinely helpful throughout, and their flexible payment options made everything even more manageable. If you want car finance without all the usual stress and complications, I’d highly recommend First Response Finance. Reviewed on: 29th June 2026

Have used them multiple times.

Have used them multiple times. Always easy to deal with and helpful when required Reviewed on: 29th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 29th June 2026

Great company we've been using them since 2009

Great company we've been using them since 2009 Reviewed on: 28th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 29th June 2026

Great Finance company would recommend

Very helpful and Flexible with my car finance, gave support when needed and was expected at all. So kudos to this finance option and would recommend to others Reviewed on: 26th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 29th June 2026

Very helpful and good to communicate with

Very helpful and good to communicate with Reviewed on: 25th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 26th June 2026

Excellent customer service

I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 23rd June 2026

SO helpful and no stress about how your speaking abo...

So helpful and no stress about how your speaking about anything I had problems with my new car and they spoke to the dealer and sorted it out for me and got a different car now which is better .so very happy with first response Reviewed on: 23rd June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 23rd June 2026

Brilliant company from start to finish, I cant prais...

Brilliant company from start to finish, I cant praise them enough and have encouraged all my friends to use them Reviewed on: 22nd June 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 23rd June 2026

Considerate

It was first time buying a car and they made the process so easy for me considering I just moved to the UK 2 years ago. Reviewed on: 21st June 2026

Reply from First Response Finance Thank you for the four-star review! Response date: 22nd June 2026

Review First Response Finance: Car finance now

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First Response Finance: Car finance reviews

85300% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7814)

Ford Purchase

Car Finance Without the Nonsense

Have used them multiple times.

Great company we've been using them since 2009

Great Finance company would recommend

Very helpful and good to communicate with

Excellent customer service

SO helpful and no stress about how your speaking abo...

Brilliant company from start to finish, I cant prais...

Considerate

Review First Response Finance: Car finance now

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