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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7998 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7998)

We had 3 car finance finance with tbhis company.

We had 3 car on finance with this company. Absolutely fantastic from start to finish. Highly recommend Reviewed on: 24th July 2026

My experience with the finance company was exemplary...

My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transparency, and efficiency. Every stage of the application was communicated with clarity, making what could have been a complex process feel straightforward and reassuring. What impressed me most was the team's depth of knowledge, responsiveness, and genuine commitment to customer service. Every question I raised was addressed thoughtfully, and the financing options were explained comprehensively, enabling me to make a well-informed decision with complete confidence. Overall, the experience exceeded my expectations in every respect. The combination of outstanding customer care, integrity, and attention to detail made the purchase of my vehicle both seamless and enjoyable. I would have no hesitation in recommending this finance company to anyone seeking a trustworthy and professional provider. Reviewed on: 23rd July 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 23rd July 2026

Excellent experience from start to finish, seemless...

Excellent experience from start to finish, seemless process and good comms throughout Reviewed on: 22nd July 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 22nd July 2026

Excellent service good follow up, it was easy to un...

Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 22nd July 2026

Car Finance

I always get a message before my payment asking if I have the funds to make my payment which I think is very good Reviewed on: 20th July 2026

Reply from First Response Finance Thank you! Response date: 21st July 2026

Very professional clear and very helpful

Very friendly and always helpful in explaining everything Reviewed on: 20th July 2026

Reply from First Response Finance Thank you! Response date: 20th July 2026

I was struggle to obtain car finance and first respo...

I was struggle to obtain car finance and first response helped me secure approval and find my dream car. Nothing was too much trouble for them to help with and communication was excellent Reviewed on: 19th July 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 20th July 2026

We have had many vehicles from these always helpful...

We have had many vehicles from these always helpful and fair Reviewed on: 19th July 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 20th July 2026

Smooth transaction

Smooth transaction from start to finish that suited my needs Reviewed on: 18th July 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 20th July 2026

Rude and aggressive

"I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Instead, I was sold a non-compliant car, leaving me facing daily charges just to drive.First Response Finance funded this vehicle despite the dealer failing to meet my core requirement. Since the car is financed, First Response Finance is jointly liable under the Consumer Rights Act 2015 for supplying goods that are not 'as described.'I expect First Response to immediately launch a formal dispute against greenlight motors reject this vehicle, and unwind this financial agreement. If this is not escalated to senior management today, I will take my case directly to the Financial Ombudsman Service." Reviewed on: 16th July 2026

Reply from First Response Finance Hi Lori, Thank you for taking the time to leave a review. We're sorry to hear of your concerns. We can confirm that we are currently in contact with you regarding this matter and are reviewing the issues you have raised through our formal complaints process. As the complaint remains ongoing, it would not be appropriate for us to discuss the details publicly. We remain committed to investigating your concerns fully and providing a response in line with our complaints procedure. Take care, First Response Finance. Response date: 21st July 2026

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

457% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7998)

We had 3 car finance finance with tbhis company.

My experience with the finance company was exemplary...

Excellent experience from start to finish, seemless...

Excellent service good follow up, it was easy to un...

Car Finance

Very professional clear and very helpful

I was struggle to obtain car finance and first respo...

We have had many vehicles from these always helpful...

Smooth transaction

Rude and aggressive

Review First Response Finance: Car finance now

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