Smart Money People Logo

Black Horse: Car Finance reviews

3.88
Based on 24 reviews, last reviewed 25th Jan 2024
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
13%
See only 3 star reviews
8%
2 star
See only 2 star reviews
0%
See only 1 star reviews
21%

Latest highest rating:

5

Easy Finance Having a rather low credit score, they were the only ones who accepted me to be able to buy the car I wanted. Reviewed on: 5th April 2023

Latest lowest rating:

1

Very bad customer service and incomprtent staff. Very bad customer service and incomprtent staff. Every advisor will tell you a different story. Advisor name Maryam she is like shouting and screaming... Read more Reviewed on: 25th January 2024
sarah n's avatar
sarah n

About the Car Finance

Are you looking for independent reviews of Black Horse Car Finance? At Smart Money People, we collect reviews from people like you in order to help out others in our community. If you're an existing Black Horse customer, please share your own experience!

Review Black Horse: Car Finance now

Help others make smarter decisions by sharing your own experience. Write a review

Black Horse Car Finance reviews (24)

Very bad customer service and incomprtent staff.

1
Very bad customer service and incomprtent staff. Every advisor will tell you a different story. Advisor name Maryam she is like shouting and screaming if you ask any qurstions and will hang up on you. Extremely bad experience. Wont suggest anyone to take finance from this company Reviewed on: 25th January 2024
sarah n's avatar
sarah n

Do not use this company

1
Absolutely terrible service. We’re not willing to help us at all. Had nothing but problems with our car , had it for 10 months and nothing but problems. £4000 spent on it so far. As I said do not use this finance company. Reviewed on: 5th June 2023

If I could give this place less than one star I would.

1
Throughout the pandemic These black horse ‘professionals’ advised me to take a break from paying my finance as the world wasn’t in a good place and there wasn’t a lot of money coming in, and because of my mental health, so I listened and took a break from it, for at least four months now me and my mother have been ringing to try and set these payments back up £(170) but we got refused and got told we needed an expended report, I didn’t have a job because of my mental health like I said up there ^ you then took me to court and told the judge I hadn’t paid anything towards the car, I’ve got the statements and the proof in front of me right now, how dare you, would you like me to share these photo of proof??? I also offered £1,000 to try and clear my arrears off, they declined, and said she was only attending the phone call today to get the car back, if you’d already made your minds up and had already decided what was going to happen why go through court and waste peoples time and money!!!! I’m now having to go back to my doctors to get a stronger MG of depression tablets because you guys just didn’t want to set my payments back up, I have two elderly grand parents at home who I care for, I needed that car to be able to take them backwards and forwards to the Hospital, doctors appointments etc, your representative as well who showed for you on the phone didn’t have a clue what she was talking about, stuttering down the phone to the judge, I sent my post of recorded delivery so I know for a fact you got it, did you just not send it to the courts or did it mysteriously go missing? This finance is a joke, it’s put out there to help you, do you really think this is helping people??? Your wrong ens, I hope this review makes you feel good! DO NOT USE BLACKHORSE FINANCE ⚠️⚠️⚠️⚠️⚠️⚠️ Reviewed on: 26th April 2023
Nicole 's avatar
Nicole

Easy Finance

5
Having a rather low credit score, they were the only ones who accepted me to be able to buy the car I wanted. Reviewed on: 5th April 2023

Do you have a different Black Horse product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Black Horse has a range of products available. Check the ratings of each product to find the right one for you. View all products