Black Horse Car Finance Reviews

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Black Horse Review Insight
What are people saying in their reviews?
Ease
42% of feedback is Process related
Customer profile
Top Age Profile: 25-34
Top Channel Preference: App
Your Car Finance Reviews
14 reviews
Recommended
I took out a 7 year car finance loan with Black Horse which is almost paid in full now. Great communication. Great rates. I would definitely use them again.
Reviewed on 12th July 2020Helen Tyler![]()
Decent and well known company
Got my car finance through black horse and I honestly can't complain with the service I have received from them. They were very quick in approving my car finance and offer me a payment holiday when I had some trouble making payments recently. Every intera Read more
Got my car finance through black horse and I honestly can't complain with the service I have received from them. They were very quick in approving my car finance and offer me a payment holiday when I had some trouble making payments recently. Every interaction I've had has been very smooth and efficient
Reviewed on 11th July 2020Bowdy84![]()
Short and honest
I have used black horse finance on a few occasions. I have found that the process was simply and quick. They also do keep you updated with letters. I think I would be better to have information sent via email just to save on paper/carbon footprint. I over Read more
I have used black horse finance on a few occasions. I have found that the process was simply and quick. They also do keep you updated with letters. I think I would be better to have information sent via email just to save on paper/carbon footprint. I overall happy with the service.
Reviewed on 15th June 2020Gemma Downs![]()
Simple to use
Simple to use and easy to keep track of your balance.
Reviewed on 8th June 2020J Robson![]()
No issues
I have no issues with my car loan. Easy to check payments online
Reviewed on 27th April 2020MonikaRyn![]()
terrible no support with my faulty car
i bought a brand new car and i have had nothing but problems black horse can not help me with .even though i am positive they are responsible for the quality of the goods they say their insurance doesn't cover them for the quality of the goods after the p Read more
i bought a brand new car and i have had nothing but problems black horse can not help me with .even though i am positive they are responsible for the quality of the goods they say their insurance doesn't cover them for the quality of the goods after the point of sale i am very disappointed and stuck paying for a car that is broken and i no longer enjoy.
Reviewed on 11th January 2020Santos Calvo-Westcott![]()
Great price
I recieved car finance with black horse, easy to apply and good APR, very pleased with the outcome. TVery friendly on the phone and cleared up a few early settlement figures with me with no issues.
Reviewed on 20th April 2019mango14![]()
Good but not great
Nothing out of the ordinary. Charges for changes not too high.
Reviewed on 4th April 2018LScott![]()
Super helpful
Veey helpful staff and firm with no quibbles and great customer service helpline. Very recommended.
Reviewed on 4th July 2017Dan Clay![]()
Claim paid quickly
Claim paid within 48 hours and money in the bank same day.
Reviewed on 22nd June 2017Andrew Smith![]()
Good Deal
Had a good price and i would use again
Reviewed on 12th June 2017Dolly Helen Anderson![]()
Returning Customer
I've had Black Horse car finance for a number of years now & actually chose them over another car finance company for my last car. Really good updates via statements / online during the loan period & easy to deal with when completing the finance period
Reviewed on 15th May 2017Michael Harris![]()
Brilliant
Black horse have financed a lot of our cars an they are all round brilliant any problems they sort it. I am always happy with the customer service representatives always there to help
Reviewed on 10th May 2017Kayleigh Burgess![]()
Very good online service
Very happy with lender, easy online service. Happy customer.
Reviewed on 1st May 2017Steven Murray![]()