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Close Brothers Car Finance Reviews

Ratings based on 8 reviews Last review 3 months ago

Close Brothers offer car finance for both new and used cars, vans and motorbikes across the UK. If you've taken out a car finance policy, you too can leave a Close Brothers car finance review below.

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Your Car Finance Reviews (8)

2nd August 2019

Callous and scammers

Took car finance out years ago they ripped me off threw mis sold...

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Took car finance out years ago they ripped me off threw mis sold ppi.

I explained to them about my disability and why I didn't claim soon enough.

I had a strong case, they refused my circumstances and I had to go to financial ombudsman, the ombudsman asked them to consider but they refused.

The staff are callous and nasty.

J.g.

10th June 2019

Worst Car Finance Company Experience Ever

Our complaint with this company is now into it's 9th month. The vehicle financed came with what we believe to be fraudulent documentation and was mis-described. The FSA Ombudsman has upheld part of our complaint but we must proceed with court action...

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Our complaint with this company is now into it's 9th month. The vehicle financed came with what we believe to be fraudulent documentation and was mis-described. The FSA Ombudsman has upheld part of our complaint but we must proceed with court action for the rest. You can read my complaint and see the documents (when uploaded) via a link on Close Brothers own Facebook page or go to:- Close Brothers Motor Finance?... Read This First. on Facebook where you can like, share, comment or add your own experiences.

10th June 2019

Worst Car Finance Company Experience Ever

We have an ongoing complaint of some 9 months regarding the supply of what we believe to be fraudulent documentation for our vehicle. Part upheld by the FSA Ombudsman and now having to proceed with court action. I've submitted full details on their...

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We have an ongoing complaint of some 9 months regarding the supply of what we believe to be fraudulent documentation for our vehicle. Part upheld by the FSA Ombudsman and now having to proceed with court action. I've submitted full details on their own Facebook page or you can go to :- Close Brothers Motor Finance?...Read This First' where you can like, share, comment or add your own experience.

25th February 2019

Not interested in Customer complaints

This company financed my car which should have come with FSH however the documents which were provided weeks later were full of discrepancies, obvious errors and appear fraudulent. Our complaint to Close Brothers fell on deaf ears as they accepted...

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This company financed my car which should have come with FSH however the documents which were provided weeks later were full of discrepancies, obvious errors and appear fraudulent. Our complaint to Close Brothers fell on deaf ears as they accepted the service records as genuine after one phone call to the servicing garage even though they were aware that it had a family connection to the car dealer. They have made no further investigation to put our minds at rest and 5 months on whilst still providing a financial service to the dealer. We are having to take legal action against Close Brothers as they are jointly liable for the vehicles description at time of sale.

6th November 2018

Brilliant

We renewed our Insurance six months ago and went with one call close brothers are our provider. They are easy to deal with. Always pleased to help and plesnet to talk to. They are transparent with their services costs and fees (always a bonus when...

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We renewed our Insurance six months ago and went with one call close brothers are our provider. They are easy to deal with. Always pleased to help and plesnet to talk to. They are transparent with their services costs and fees (always a bonus when choosing financial services).