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Close Brothers: Investments reviews

Name: Investments
Rating: 4.76 (50 reviews)

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4.71

Based on 50 reviews, last reviewed 31st Mar 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

16%

3 star

2 star

Latest highest rating:

4

It's about the interest Chosen for the best interest rate applicable at the time Reviewed on: 31st March 2023

Latest lowest rating:

1

RIP-OFF Complete RIP-OFF Dont even consider them if you don't want to get in depts!!! I cancelled MyPolicy insurance that works hand-in-hand with CLOSE BROT... Read more Reviewed on: 9th February 2022

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Close Brothers Investments reviews (50)

It's about the interest

Chosen for the best interest rate applicable at the time Reviewed on: 31st March 2023

Simplicity

Easy paperwork and staff who are keen to help if necessary. It means less stress for us over 80’s. Thank you Close Bros Reviewed on: 30th March 2023

Good service

Friendly and helpful customer service and receive regular updates on my account Reviewed on: 18th February 2023

RIP-OFF

Complete RIP-OFF Dont even consider them if you don't want to get in depts!!! I cancelled MyPolicy insurance that works hand-in-hand with CLOSE BROTHERS. As all people I do work so not sitting at phone. After cancelling I let them that know,had nice conversation with operator whom I asked few times if I'm all sorted and free to which I was told I'm free from any financial links with the company.I didn't get any email or post from them afterwards. Now after about 2 months I recieve letter from the dept collecting company asking me to pay OVERDUE amount of £478. CANCELLATION FEE ALMOST £500?! WHERE WAS IT POINTED OUT? As financially carefull person I did have assurance from representative that I have no financial links and was discharged būt now I'm being CHASED BY DEPT COLLECTORS. Anyway I will require to go through conversation with operator, if needed through courts as there was assurance, moral compansation for ruining my time, mental harrasment, blackmailing to financial institutions. No wonder it gets over 200 complaints daily. ASSURACE,LIABILITY,TRUST??? That's a joke really! Reviewed on: 9th February 2022

Quick, efficient, competitive savings rates

Quick, efficient, competitive savings rates Reviewed on: 2nd February 2022

Always been a stalwart Bank..

Have been a savings customer for 8yrs and Close Bros have always delivered.. Reviewed on: 2nd December 2021

Well-considered investments

A steady and above-average increase in my investments over the past 15 years. Reviewed on: 4th October 2021

Excellent customer service

I have several investments in various building societies etc but Close Brothers give me the most efficient, effective and reliable service. Notifications are always sent out in good time and their documentation is clear and concise making record keeping very easy. Tax certificates are always sent without having to request them. I feel my investments are in good safe hands. Reviewed on: 10th February 2020

Great interest rates

Straightforward investment of money with excellent interest rate and great communication. Reviewed on: 6th February 2020

Excellent service

Very easy to deal with,handle enquiries efficiently and quickly Reviewed on: 6th February 2020

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