Close Brothers: Investments reviews

Name: Investments
Rating: 4.77 (48 reviews)

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4.77

Based on 48 reviews, last reviewed 18th Feb 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

5 star

83%

4 star

15%

3 star

2 star

1 star

Latest highest rating:

4

Good service Friendly and helpful customer service and receive regular updates on my account Reviewed on: 18th February 2023

Latest lowest rating:

1

RIP-OFF Complete RIP-OFF Dont even consider them if you don't want to get in depts!!! I cancelled MyPolicy insurance that works hand-in-hand with CLOSE BROT... Read more Reviewed on: 9th February 2022

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About the Investments

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Close Brothers Investments reviews (48)

Good service

Friendly and helpful customer service and receive regular updates on my account Reviewed on: 18th February 2023

RIP-OFF

Complete RIP-OFF Dont even consider them if you don't want to get in depts!!! I cancelled MyPolicy insurance that works hand-in-hand with CLOSE BROTHERS. As all people I do work so not sitting at phone. After cancelling I let them that know,had nice conversation with operator whom I asked few times if I'm all sorted and free to which I was told I'm free from any financial links with the company.I didn't get any email or post from them afterwards. Now after about 2 months I recieve letter from the dept collecting company asking me to pay OVERDUE amount of £478. CANCELLATION FEE ALMOST £500?! WHERE WAS IT POINTED OUT? As financially carefull person I did have assurance from representative that I have no financial links and was discharged būt now I'm being CHASED BY DEPT COLLECTORS. Anyway I will require to go through conversation with operator, if needed through courts as there was assurance, moral compansation for ruining my time, mental harrasment, blackmailing to financial institutions. No wonder it gets over 200 complaints daily. ASSURACE,LIABILITY,TRUST??? That's a joke really! Reviewed on: 9th February 2022

Quick, efficient, competitive savings rates

Quick, efficient, competitive savings rates Reviewed on: 2nd February 2022

Always been a stalwart Bank..

Have been a savings customer for 8yrs and Close Bros have always delivered.. Reviewed on: 2nd December 2021

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