Close Brothers: Retail Finance reviews

Name: Retail Finance
Rating: 2.92 (12 reviews)

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2.92

Based on 12 reviews, last reviewed 9th Sep 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

42%

3 star

2 star

50%

Latest highest rating:

5

So Supportive We use Close and they could not have been more supportive to us and our clients Reviewed on: 9th September 2023

Latest lowest rating:

1

Should be ashamed! Should be ashamed, taking the money of the wrong bank account, then applying a fee which is almost as big as the actual payment, under the trading sta... Read more Reviewed on: 15th February 2023

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About the Retail Finance

Looking for Close Brothers retail finance reviews? See what people like you, who have used this service before thought, in our Close Brothers retail finance reviews below. With so many different retail finance providers to choose from, finding the best option to suit your needs can take a bit of research. So, make sure you read our Smart Money People reviews, and compare our retail finance options. Alternatively, if you have used Close Brothers before, leave a Smart Money People review below, and in turn you will help like-minded people in their search for the best retail finance provider to suit their needs.

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Close Brothers Retail Finance reviews (12)

So Supportive

We use Close and they could not have been more supportive to us and our clients Reviewed on: 9th September 2023

Very good and all ways ther when I need them 24 .7ive been with them six years I don't have to sort a thing thay do all the jRgen and try to beat my last year price t

Very happy servis all ways trying to keep prices low and beet last year price Reviewed on: 22nd August 2023

Should be ashamed!

Should be ashamed, taking the money of the wrong bank account, then applying a fee which is almost as big as the actual payment, under the trading standards and consumer rights this is unfair! Failing to notify the consumer of missed payment, and applying the charge is not right! Telephone customer service is shocking, rude "assistant" named Abrsede, that could barely speak English, found almost impossible to understand what he was saying. Will encourage all my family and friends to leave this provider including myself and go elsewhere for good! Reviewed on: 15th February 2023

Novitas Loans owned by Close Bros, were back door P2P

People sold Novitas loans by family solicitors were unwittingly being sold risky P2P loans without even knowing it. Close have now closed Novitas down, and put £6m aside for consumer redress. Reviewed on: 10th August 2022

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