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Close Brothers: Retail Finance reviews

2.84
Based on 12 reviews, last reviewed 9th Sep 2023
No new 5 star reviews
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50%

Latest highest rating:

5

So Supportive We use Close and they could not have been more supportive to us and our clients Reviewed on: 9th September 2023
Karen's avatar
Karen

Latest lowest rating:

1

Should be ashamed! Should be ashamed, taking the money of the wrong bank account, then applying a fee which is almost as big as the actual payment, under the trading sta... Read more Reviewed on: 15th February 2023
Peter's avatar
Peter

About the Retail Finance

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Close Brothers Retail Finance reviews (12)

So Supportive

5
We use Close and they could not have been more supportive to us and our clients Reviewed on: 9th September 2023
Karen's avatar
Karen

Very good and all ways ther when I need them 24 .7ive been with them six years I don't have to sort a thing thay do all the jRgen and try to beat my last year price t

5
Very happy servis all ways trying to keep prices low and beet last year price Reviewed on: 22nd August 2023
Derek Crowley's avatar
Derek Crowley

Should be ashamed!

1
Should be ashamed, taking the money of the wrong bank account, then applying a fee which is almost as big as the actual payment, under the trading standards and consumer rights this is unfair! Failing to notify the consumer of missed payment, and applying the charge is not right! Telephone customer service is shocking, rude "assistant" named Abrsede, that could barely speak English, found almost impossible to understand what he was saying. Will encourage all my family and friends to leave this provider including myself and go elsewhere for good! Reviewed on: 15th February 2023
Peter's avatar
Peter

Novitas Loans owned by Close Bros, were back door P2P

1
People sold Novitas loans by family solicitors were unwittingly being sold risky P2P loans without even knowing it. Close have now closed Novitas down, and put £6m aside for consumer redress. Reviewed on: 10th August 2022
Rosie Heys McDonagh's avatar
Rosie Heys McDonagh

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