Close Brothers: Retail Finance reviews

Name: Retail Finance
Rating: 2.5 (10 reviews)

View other Close Brothers products

2.50

Based on 10 reviews, last reviewed 15th Feb 2023

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

5 star

30%

4 star

10%

3 star

2 star

1 star

60%

Latest highest rating:

4

Very reliable and give good offers to customers As above have been a regular customer for lengthy period Reviewed on: 10th February 2020

Latest lowest rating:

1

Should be ashamed! Should be ashamed, taking the money of the wrong bank account, then applying a fee which is almost as big as the actual payment, under the trading sta... Read more Reviewed on: 15th February 2023

Read all reviews Write a review

About the Retail Finance

Looking for Close Brothers retail finance reviews? See what people like you, who have used this service before thought, in our Close Brothers retail finance reviews below. With so many different retail finance providers to choose from, finding the best option to suit your needs can take a bit of research. So, make sure you read our Smart Money People reviews, and compare our retail finance options. Alternatively, if you have used Close Brothers before, leave a Smart Money People review below, and in turn you will help like-minded people in their search for the best retail finance provider to suit their needs.

Review Close Brothers: Retail Finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Close Brothers Retail Finance reviews (10)

Should be ashamed!

Should be ashamed, taking the money of the wrong bank account, then applying a fee which is almost as big as the actual payment, under the trading standards and consumer rights this is unfair! Failing to notify the consumer of missed payment, and applying the charge is not right! Telephone customer service is shocking, rude "assistant" named Abrsede, that could barely speak English, found almost impossible to understand what he was saying. Will encourage all my family and friends to leave this provider including myself and go elsewhere for good! Reviewed on: 15th February 2023

Novitas Loans owned by Close Bros, were back door P2P

People sold Novitas loans by family solicitors were unwittingly being sold risky P2P loans without even knowing it. Close have now closed Novitas down, and put £6m aside for consumer redress. Reviewed on: 10th August 2022

Zero customer service

Zero customer service try to flog you off and scamming you out of payments even tho it’s there mistake. Reviewed on: 19th July 2021

Very reliable and give good offers to customers

As above have been a regular customer for lengthy period Reviewed on: 10th February 2020

Showing 4 of 10

Do you have a different Close Brothers product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Close Brothers has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View more news and guides