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Victoria r

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Review of the Close Brothers, Car Finance:

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Avoid these con artists!

Financed a car for my elderly, disabled mother and it’s not road worthy, in fact it’s dangerous. Timing chain, head gasket and leaking oil all over the brakes and onto the engine and floor to name but a few issues. Had the car assessed at 2 garages and both have said it needs a complete engine rebuild and is not safe to drive. Close brothers finance took 3 months to arrange with the dealer to have the car back to repair and it’s come back with more issues than it left with. The dealer is a very unpleasant man and clearly a con artist, his online reviews are absolutely dire, a finance company shouldn’t even be working with this “trader” at all. Now the car is back and deemed dangerous close brothers are ignoring my elderly mothers calls at all costs and have offered no help at all. This car needs rejecting and a replacement found. My next call is to trading standards and the financial ombudsman in regards to both close brothers and the original dealer to try and get this dealt with. Reviewed on: 19th April 2024

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