AA Cars: Car Finance reviews

3.00
Based on 6 reviews, last reviewed 6th Apr 2023
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
4 star
See only 4 star reviews
0%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
50%

Latest highest rating:

5

Nice Good experience with aa,thankyou so much Reviewed on: 6th April 2023

Latest lowest rating:

1

Diabolical I bought and paid for my car only to get a call from the AA finance department to say that the incorrect amount was paid by the finance even though I ... Read more Reviewed on: 23rd March 2023

About the Car Finance

Review AA Cars: Car Finance now

Help others make smarter decisions by sharing your own experience. Write a review

AA Cars Car Finance reviews (6)

Nice

5
Good experience with aa,thankyou so much Reviewed on: 6th April 2023

Diabolical

1
I bought and paid for my car only to get a call from the AA finance department to say that the incorrect amount was paid by the finance even though I have the original email confirmation with the exact same details as the new one, I originally thought it was a scam but no it's just a dysfunctional company with no idea what it's doing. I now have to go through the finance process again to sort it and yes that means another hard search on my credit rating and what happens if I get denied this time because of the searches? It really isn't worth the hassle so I would not recommend and I will not be using again! Reviewed on: 23rd March 2023

Unprofessional

1
As a dealer, I can confirm these are totally unprofessional. They will lie to you, rude on the phone and don’t not give a crap about the dealer, car or retail customer! Reviewed on: 22nd June 2022
Alex's avatar
Alex

So disappointed

1
Very rude customer service and poor! My account has been blocked from 16/02/2022 up to now! Why? because I had a transaction to my brother in Iran supporting him and his family, I explained by email everything and contact metro bank 100 times but get in touch with the relevant team to solve my problem! Finally I spoke with a customer service team, I explained everything for her, she said she can’t help me with it, when asking why you can’t she she hung up my phone! Very poor customer service team and unprofessional!! Reviewed on: 21st February 2022

Review AA Cars: Car Finance now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs