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Ageas: Car insurance reviews

Name: Car insurance
Rating: 2.34 (127 reviews)

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2.51

Based on 127 reviews, last reviewed 13th Sep 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

28%

63%

Latest highest rating:

5

Excellent Online Experience As with most things these days being able to access a website is one of the most important feature a look for when using any service. The ageas websit... Read more Reviewed on: 13th September 2025

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025

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About this product

You can manage your Ageas car insurance securely, online via the mobile app.

Ageas car insurance includes accidental misfuelling, personal accident cover and 90 days cover for driving in the EU. You can also choose to pay for optional extras to add to your Ageas car insurance policy and tailor it to your circumstances.

Ageas car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ageas before, you can also leave a review and share your experience.

Ageas Car insurance reviews (127)

Review of the Ageas, Car insurance:

recommend

very happy with car insurance. website easy to use and pay. good costumer service. Reviewed on: 9th October 2022

Joke of a company worst ever

DO NOT GET ANY INSURANCE with this company, they will lie and fiddle you out of any kind of money they owe you and will mess you around as much as humanly possible if you do have a claim.. literally any company would be better than these.. by far the biggest load of cowboys I've ever encountered stay away and avoid like the plague in fact your chances of surving the plague are probably better than dealing with these thieves .. Reviewed on: 26th May 2023

Vile and Totally Unprofessional!

I had sent my proof of no-clains to them 3 TIMES in emails WHICH THEY NEVER READ. THEY THEN CANCELLED MY POLICY without reason in computer generated bilge, and demanded further payment without explanation.. TERRIBLE COMPANY DON'T BOTHER THEY COULD COST YOU YOUR LICENSE. Reviewed on: 23rd May 2023

Don't use this company!

Absolutely disgusted with this company, 2 weeks after accident still no resolution, I paid extra for a courtesy car, which I didn't get due to 2 weeks waiting to see if it's going to be repaired or written off so what's the point! So struggling to get to work & daily life without a vehicle, terrible waiting time on phone an cost me a fortune to just keep being fobbed off with every excuse they can think of, been told 4 day's ago it will be written off but they're waiting for photo's from loss adjusters, so more time wasting! Oh glee, so now awaiting their valuation to appear, you just know it's going to be an insult don't you? Will never use this pathetic company again. Reviewed on: 11th May 2023

Good quote as new customer but not after that

Reasonable premium for new customer fully comp. Renewal quote was stupidly high for no apparent reason so switched provider. Reviewed on: 11th April 2023

Dishonest, incompetent and threatening

Terrible experience after my first non fault claim in 15 years. Failed to automatically renew , which that had done for 2 years previously- Dishonest and abrupt - made charges which they then admitted had taken after they erroneously cancelled renewal - then received threatening email demanding money back. I called company and they promised a letter breakdown of money I allegedly owed( would not listen to my reasoning) . No letter just s bullying, threatening email. I have paid £45.55 back as I know if I call them they will lie and deny me calling them again and increase the money I allegedly owe. A disgusting company!!!!! Reviewed on: 2nd April 2023

AVOID AT ALL COSTS

Disgusting company to use, rude and sneaky, currently taking steps through the financial ombudsman due to obtaining policies and purposely hiding very important information and using this against you later on! Please AVOID and go elsewhere. Reviewed on: 26th March 2023

NIGHTMARE

I bought car insurance through YOGA insurance who I thought were the insurance company.They are a broker which you're not aware of as they send you a the documents. Only when you receive the documents do you see that Ageas are the actual insurance company but YOGA manage the policy. It's thoroughly confusing because you get different information from both parties. In over 30 yrs of motoring I've never had the problems I've had with them. YOGA can only be contacted via a chat room!!; Don't touch them they don't know the meaning of transparency. Reviewed on: 10th March 2023

No communication or compassion

These are in bed with Close brothers and both are unacceptable communication or compassion. I feel seriously ill and the DD failed and they cancelled (i get that but they showed no compassion in the circumstance and the baliffs already knocking on my door) Reviewed on: 10th March 2023

Scum

Abusive practices, now ruled foul play by the FCA. Do not let them get away with it shocking scamming company Reviewed on: 5th March 2023

AVOID LIKE THE PLAGUE ESPECIALLY THEIR LEGAL INSURANCE COINCIDENTLY CALLED AGEAS LAW!

Tried to get me to accept £200 for my astra said “write-off”, just because they use large expensive companies to fix cars so it’s “uneconomical” which shouldn’t be the case. I’m disabled and was 59. I was disgusted had some chronic health problems was upset as I couldn’t go anywhere without my car-the bus stop is too far to walk. Due to their attitude I couldn’t cope with them for a while.They kept pestering me to accept low offers, to which I kept saying “what do you expect me to do with that? It won’t get me another car, not even an older car than I had”. Then they kept hassling me to take my car away so they could get the scrap value, but I wouldn’t let them, I told them I’d get it repaired myself. It took 3 months until I got £900-excess of £100 = £800 & I paid extra not to pay the excess! They checked my details & as I was making a claim charged me £60 to change my occupational status! At the time I 1st took out the insurance in 2015 there were not as many options, sometime between 2015 & Sept 2019 new categories had been added including “no longer working due to I’ll health or disability” which is what I would have selected if there in 2015. My nearest choices at the time included 1. Unemployed (which is usually used to describe someone who is fit enough to work, but not working and claiming benefits) 2. Retired (which usually means either over the age of retirement or retired early & living on a works pension) 3. Housewife (historically used to describe either not working due to childcare duties, or further back not working, married & supported by husband’s income). As none of those applied to me I selected my former job of either Admin Officer, or Government employee which I had been for most of my life. So their £60 fee was because their system had been updated to reflect societal changes! The then started charging me over £70 pcm insurance (my pr eg muumuus had previously been about £43 pcm) & the collision wasn’t even my fault! A young driver was speeding & crashed into me!! Reviewed on: 15th January 2023

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