Write a review

Al Rayan Bank: Savings reviews

Name: Savings
Rating: 3.7 (54 reviews)

View other Al Rayan Bank products

3.73

Based on 54 reviews, last reviewed 23rd Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

3 star

2 star

31%

Latest highest rating:

5

Excellent customer service As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always there to... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

Not user friendly online banking Fed up with online systems. Verification code by mobile as well as log in why !!! It does not work ... Read more Reviewed on: 3rd June 2023

Read all reviews See your review

About this product

Looking for Al Rayan Bank savings reviews? Read below to see what our community is saying about Al Rayan Bank and see what insight people like you can offer on whether this might be the right product for you! Already used Al Rayan Bank? Please share your own review of their savings products and help others!

Al Rayan Bank Savings reviews (54)

Review of the Al Rayan Bank, Savings:

Excellent customer service

I have been with this bank for some years now as they offer competitive saving rates. However my main reason for my loyalty is their excellent customer service which I have always exemplary. Nothing has been too much trouble if l had any problems or difficulties and I have felt to be a valued client and an individual person in my own right. It is a shame that I am not treated like this everywhere Reviewed on: 31st May 2023

Excellent customer service

As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always there to give me all the help I need and so polite! Reviewed on: 23rd August 2024

Always great service

I have been with them for many years now and the service has always been excellent. If I have a problem there is always somebody there to help and assist and always polite Reviewed on: 24th May 2024

Feedback

I joined Al Rayan via an online app, I have been extremely happy with their service Reviewed on: 31st January 2024

Not user friendly online banking

Fed up with online systems. Verification code by mobile as well as log in why !!! It does not work Reviewed on: 3rd June 2023

Awful treatment after bereavement

Absolute shambles. They claim not to have received correspondence providing evidence of death. They have no record of correspondence sent to me. Constantly changing the rules relating to date of death valuation. Being charitable this lot are utterly incompetent. Being less charitable they ate being deliberately obstructive in order to hang onto your money for as long as possible Reviewed on: 18th April 2023

Great but!

Al Rayan offer great savings accounts with excellent profit rates (not interest) so it’s according to my faith and ethics. The bank is for everyone and anyone, not just Muslim customers as people may think. Having said the above I would not recommend their home purchase plans, I feel the conditions are ridiculously difficult and the overall cost is extortionate. Hence my title for this review….! Reviewed on: 21st March 2023

My favourite bank

A good, reliable and efficient banking experience from Al Ryan. Customer service are quick to respond to any queries and always friendly and courteous. Their Easy Access accounts offer a good profit rate. Reviewed on: 17th March 2023

Consistently high interest rate on easy access savings

I use Al Rayan a lot and it’s a good online bank Reviewed on: 10th March 2023

Excellent

Often up with leading rates, by regular adjustments, usually outperforming many savings platforms. I have both Easy Access and a Fixed Rate Bond. I also like the ethical investment common to Sharia banking. Reviewed on: 10th March 2023

Excellent customer service

I have been with Al Rayan for a few years now and always find them helpful and reassuring. Nothing is too much trouble. Highly recommend. Reviewed on: 10th March 2023

Do you have a different Al Rayan Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Al Rayan Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Al Rayan Bank: Savings reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Al Rayan Bank Savings reviews (54)

Excellent customer service

Excellent customer service

Always great service

Feedback

Not user friendly online banking

Awful treatment after bereavement

Great but!

My favourite bank

Consistently high interest rate on easy access savings

Excellent

Excellent customer service

Do you have a different Al Rayan Bank product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024