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American Express: British Airways Credit Card reviews

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4.17
Based on 79 reviews, last reviewed 21st Apr 2025
400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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6%

Latest highest rating:

5

Good an reliable Good an reliable an easy to process Reviewed on: 11th April 2025
Ben's avatar
Ben

Latest lowest rating:

1

Don’t bother - they always find a way out of giving... Don’t bother - they always find a way out of giving you the Avios points Reviewed on: 11th February 2025
Rachel S's avatar
Rachel S
Read all reviews See your review

About this product

Want to read reviews of the American Express British Airways card from UK consumers just like you? Read on to see what people have said on Smart Money People! Our community reviews credit cards like the Amex BA card so that others can make better informed decisions about which credit card to buy. So whether it's the number of Avios points, BA Exec Club, or any other card benefit you're interested in, read our reviews first to get a better idea of what using the card day to day is actually like!

American Express British Airways Credit Card reviews (79)

Review of the American Express, British Airways Credit Card:

Don’t bother - they always find a way out of giving...

1
Don’t bother - they always find a way out of giving you the Avios points Reviewed on: 11th February 2025
Rachel S's avatar
Rachel S

Love BA Amex but.

2
I love my BA Amex due to the points I can collect. But, I recently got a letter from AMEX re miscommunication of benefits (some travel delay thing). I think it's pretty poor for a firm like AMEX to make such a basic mistake. Reviewed on: 7th January 2019
Michael Fotis's avatar
Michael Fotis

Great service

5
A credit card with great service, and great offers. Reviewed on: 14th December 2018
Kenny's avatar
Kenny

Strong brand, reliable products and services

5
American Express is a reliable company, strong brand and its services are really good. The only inconvenience is the fact that not every places accept American Express Credit Card, so in a daily basis shops you maybe will need an other credit card. But, I highly recommend Amex as I'm a old customer, never have any problem with them and a I really trust in American Express products and services, even when I lived in South America. Reviewed on: 8th December 2018
Rule Sandoli's avatar
Rule Sandoli

Excellent experience and good offers and products

4
Nice people behind, always open to help you if any query Reviewed on: 21st November 2018
Laura Anton's avatar
Laura Anton

Poor customer service

2
Multiple issues with this credit card. Every time I tried to call them for advice I felt fobbed off. Even cancelling the card was hard. The only benefit was the Avios points for using it Reviewed on: 4th April 2018
Jamie Wallis's avatar
Jamie Wallis

Decent way of collecting points

4
Great for mileage collecting. Wish the companion ticket limit was lower. Reviewed on: 4th April 2018
FlyingDoc's avatar
FlyingDoc

Could be easier to maintain Avios bookings

3
too convoluted with flights not showing up on the Avios side and not registering on the Amex Side Reviewed on: 20th September 2017
Stephano Cost's avatar
Stephano Cost

rewards are difficult to achieve

2
Great 2-1 flight offer but need to spend too much each year for it to be achieved Reviewed on: 30th June 2017
Steve's avatar
Steve

good customer service, not always the cheapest

4
great customer service, helpful phone line, great fraud protection emails to verify unusual payments on the go. avios are a nice perk, but not totally convinced on their value in relation to the spend required to generate them and their onward purchasing power Reviewed on: 29th June 2017
James J's avatar
James J

Great service

5
I have experienced excellent customer service from AMEX. My card was cloned and they blocked it immediately, couriering me a new card abroad within 24 hours. Reviewed on: 10th June 2017
Anonymous's avatar
Anonymous

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