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Metro Bank Credit Card Reviews

Ratings based on 3 reviews Last review 3 months ago

Metro Bank Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Metro Bank customers like? Find out more about the Metro Bank Credit Card by reading our trusted Smart Money...

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Metro Bank Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Metro Bank customers like? Find out more about the Metro Bank Credit Card by reading our trusted Smart Money People reviews. You can also write your own Metro Bank Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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3rd April 2019

Worst banking experience ever!

Had my account blocked by metro for no reason, can't access money, can't pay direct debits due. Need to send in all sorts of paperwork to confirm normal everyday transactions. Customer service totally unhelpful. Now left with no money to pay bills...

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Had my account blocked by metro for no reason, can't access money, can't pay direct debits due. Need to send in all sorts of paperwork to confirm normal everyday transactions. Customer service totally unhelpful. Now left with no money to pay bills indefinitely while they 'look into this' and they can't even tell me how long this will take. Very disappointing and not uncommon for this bank going by other reviews I've read with people having the same problem.

Paul's avatarPaulLevel 1
(1)
27th March 2019

terrible service and under-trained staff

I'm being polite. Metrobank messed up a card dispute, took hours of my time (it was £30, how ridiculous) and changed their mind at every stage. Then when I complained first they agreed, then they changed their minds. I used to recommend them to ...

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I'm being polite. Metrobank messed up a card dispute, took hours of my time (it was £30, how ridiculous) and changed their mind at every stage. Then when I complained first they agreed, then they changed their minds. I used to recommend them to everyone, now I'm going to do the opposite. I moved all my banking away from them, they didn't try to stop me even though I said I didn't really want to move, I wanted to fix it. They don't care if they lose you as a customer......fact.

Karen Sands's avatarKaren SandsLevel 1
(0)
20th April 2017

Disappointingly swift nosedive from grace

Metrobank started out being a promising new customer centric bank to an a less than mediocre dud bank before i could say Mississippi. I currently hold an account with them and went in for a credit card application which went in for a referral and the...

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Metrobank started out being a promising new customer centric bank to an a less than mediocre dud bank before i could say Mississippi. I currently hold an account with them and went in for a credit card application which went in for a referral and the bank promised to call me back so i can save a trip to the bank if the decision comes back negative. No news in over a week - tried calling them back (nobody mans the phone for a majority of the time during working hours)... after the 7th try, they said they cannot do any lending at the moment. Absolute rubbish

Anirudh Rao's avatarAnirudh RaoLevel 1
(3)

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