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American Express: British Airways credit card reviews

Name: British Airways credit card
Rating: 4.27 (89 reviews)

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4.27

Based on 89 reviews, last reviewed 13th May 2026

150% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

I was using my account and withdraw money and were g... I was using my account and withdraw money and were good Reviewed on: 13th May 2026

Latest lowest rating:

1

Don’t bother - they always find a way out of giving... Don’t bother - they always find a way out of giving you the Avios points Reviewed on: 11th February 2025

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About this product

The British Airways American Express credit card allows you to collect Avios on purchases you’re already making, with no annual fee.

A fixed monthly fee is shown upfront, with no interest charged on your instalment plan balance.

British Airways American Express credit card reviews help you find out what it’s really like to be a customer. If you’ve used Amex before, you can also leave a review and share your experience.

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American Express British Airways credit card reviews (89)

Promises more than it delivers

I feel like these points sound like a great thing but they arent transparent. They are hard/impossible to use once youve worked hard to build them up. Im over it now and will change to get better rewards elsewhere. Reviewed on: 21st April 2025

Good an reliable

Good an reliable an easy to process Reviewed on: 11th April 2025

To get bonus on my travels to and from abroad...

To get bonus on my travels to and from abroad Reviewed on: 8th April 2025

10/10 customer service

Whenever I have had a question about my card or its terms, I have turned to their live chat function and have found incredible help from their staff. They're knowledgable about their product and will try to help you as best as you can. My partner has been a longer standing customer of theirs and he convinced me to sign up because if I had any issues down the line, their customer service would not disappoint! Although the actual product isn't the best it could be at this moment (avoid points rewards), the service is great from my experience. Reviewed on: 26th March 2025

Great benefits & Easy to Use

Great benefits and easy to use and keep track of. Really great options for paying back as well in terms of instalments so I know that is there if I need it. Reviewed on: 26th February 2025

Don’t bother - they always find a way out of giving...

Don’t bother - they always find a way out of giving you the Avios points Reviewed on: 11th February 2025

Great promotional offer of Airmiles resulting in spe...

Great promotional offer of Airmiles resulting in speaking to excellent advisors about completing the eligibility form. Reviewed on: 24th May 2024

It was really good experience

It was really good experience using it for last two years and ease to use the app is the best part of it. Happy customers are not just me but many people. Reviewed on: 23rd May 2024

World class customer service

Offers services like no other bank and unmatched when it comes to customer service and satisfaction, Reviewed on: 12th April 2024

Customer service always very good

Customer service always very good and easy Avios earning Reviewed on: 2nd April 2024

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