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ANNA: Business Account reviews

4.80
Based on 393 reviews, last reviewed 24th Feb 2025
4000% increase in 5 star reviews
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100% increase in 1 star reviews
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Latest highest rating:

5

It’s was Anna that told me about their deal which wa... It’s was Anna that told me about their deal which was much better than my previous account with Tide who increased their charges. It has been a very g... Read more Reviewed on: 24th February 2025
Nazir A's avatar
Nazir A

Latest lowest rating:

1

This Bank is absolutley useless in dealing with comp... This Bank is absolutley useless in dealing with companies. I have been trying to makle a payment internationally. They have procrastinated for a week,... Read more Reviewed on: 6th February 2025
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Mark

About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

Are you an Anna customer? Leave your review on Smart Money People so customers like you can make better financial decisions.

ANNA Business Account reviews (393)

Review of the ANNA, Business Account:

Simple to use and understand

5
The interface is very easy to use (and really quite clever). When a query cannot be dealt with by the app then a human will pick it up and deal with it very quickly. Reviewed on: 28th January 2025

Excellent service.

5
So easy to use in every way from a business account it’s the best I’ve had by far. Reviewed on: 17th January 2023

Best service provider

5
Good customer service, prompt assistance and feed back as ASAP. Reviewed on: 17th January 2023

Exceptional customer service and great app

5
Moving from a large bank about a year ago I found ANNA to have a fantastic service. The app works really well and they seem to be updating and improving it regularly. I've had many queries and found the customer service to be really smooth, efficient and helpful. I was sceptical about moving from a large, well-known bank to a relatively newcomer, but I have absolutely no regrets except that I should have done it years ago! Reviewed on: 17th January 2023

The best accounting app

5
Anna is the best app I’ve ever used for invoicing and keeping the accounts of my small business in order. It is really simple to use (which many are not!) and the customer service is outstanding. They reply straightaway to any query and it’s so refreshing to communicate with a person and not a bot. Highly recommend! Reviewed on: 17th January 2023

Landlord must have finance to be in business in the bank

5
Online banking at it's best , customer service always best when asking for help. Reviewed on: 17th January 2023

New way of business account

5
Messaging interface is cool. Card delivery was just in couple days and the whole onboarding - couple hours. Definitely, recommended. Reviewed on: 17th January 2023

Excellent Banking Experience

5
Moved to ANNA bank after years with a well known high street bank. Easy and straightforward to open account. App easy to use. Very pleased with service and recommend Reviewed on: 16th January 2023

Very good so far

5
Easy to access with clear instructions, so no need to call support Reviewed on: 16th January 2023

Easiest Business Bank Ever

5
I couldn’t live without Anna, it’s chat function when you get used to it is just so good that it’s hard to use my other business account. The auto AC detail collection is insanely good and almost never fails. The user experience is amazing and when I think oh should I do that Anna notifies me that I can and super easy. For example when tagging receipts it asks if I want to automatically tag similar transactions. It’s a small but amazing feature. One of many. Reviewed on: 16th January 2023

Easy for the admin resistant

5
As if deciding to set up your own business wasnt scary enough the thought of having to stay on top of all the financial admin was utterly overwhelming! Anna have made my business financials easy as pie. My accountant has a link to my account and I have to do next to nothing (apart from take photos of receipts when I get them). This leaves me able to use my time to build my business! An invaluable, friendly, customer focussed, easy to use business account. I recommend them regularly to anyone new to or with a small business. Worthy winners! Reviewed on: 16th January 2023