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Barclays: Bank Account reviews

Name: Bank Account
Rating: 4.59 (4820 reviews)

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4.43

Based on 4,820 reviews, last reviewed 14th Oct 2024

50% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Not good for long term customers Not good for long term customers Reviewed on: 14th October 2024

Latest lowest rating:

2

I can't stand what it has become. I can't stand what it has become. It had deteriorated over the last 20 years. I preferred it when the setting was more formal. Stop shutting down bran... Read more Reviewed on: 14th October 2024

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Bank Account reviews (4820)

Excellent customer service, great staff in branch

I have a first additions account with Barclays which is good for those wishing to pay an account fee for benefits. The first additions account comes with mobile, laptop and travel insurance (I have also just had my tablet covered by my account). The staff are very helpful and I've found this across the board, whether I ring up, email or visit a branch, the staff are always approachable, knowledgeable of their products and happy to help with any queries. I had an issue with my cash card last year that stopped me from withdrawing funds from my account, the team at my local Barclays branch dealt with it swiftly and enabled me to continue my day to day activities and purchasing whilst they resolved the issue. 10/10. Reviewed on: 7th May 2015

I have always found Barclays to be helpful and considerate

I have an online current account with Barclays and find it very easy to manage with the help of their card reader. I do not have to rely on texts for payment authorisation which has been a problem for me living in an area with no mobile signal. I can do practically all my banking online with no hassle, 24 hours per day and no queueing! Reviewed on: 29th April 2015

Really good experience.

The ban account i have with barclays is really good and i would recommend it to anyone. I have only had a few problems which were easily solved by friendly staff. Reviewed on: 29th April 2015

simple and easy to use. well informed staff.

simple and easy to use. not complicated. informed staff Reviewed on: 28th April 2015

Barclays is a very helpful brand especially when it comes to me needing help hence I always have Day to Day Contact with any of the Barclays staff.

Barclays is a very helpful brand especially when it comes to me needing help hence I always have Day to Day Contact with any of the Barclays staff. Reviewed on: 28th April 2015

fine but not v proactive

They are fundamentally fine but seem v unproactive when it comes to providing financial assistance. When i put in £50, 000 to my account from the sale of a flat, no one bothered to suggest putting it into a high earner account or indeed anything similar, other banks would jump to it. Reviewed on: 27th April 2015

Useful bank

Barclays bank is a good bank who are helpful and pleasant Reviewed on: 24th April 2015

All you need

Barclays bank accounts contain everything you need from a bank account. It's simple and clear as you can get. Online banking is useful and non fussy and you are able to manage your finances quickly and easily. A lot of work seems to have gone into the production of the online banking and it definitely shohws in it's usability! Reviewed on: 24th April 2015

brilliant no mess banking

I have been a barclays customer for over 25 years and have had no problems with them at all when you call you speak to real people who give you the answers you are after. I recently had ppi back and again it was straight forward easy process i had a large refund back paid straight into my bank account. Reviewed on: 23rd April 2015

easy and helpful

This is a clear and easy way to manage your accounts. And their online services are brilliant. If there ever is a problem you can call and they are helpful though it takes a while to get through sometimes. Reviewed on: 23rd April 2015

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