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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,131 reviews, last reviewed 23rd May 2025
3130% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall great experience, I did have on going techni... Overall great experience it was quick from the application process to approval. I did have on going technical issues with my portal though which where... Read more Reviewed on: 23rd May 2025
Maisie C's avatar
Maisie C

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2131)

Review of the Better.co.uk, Mortgage Broker:

Better is Amazing but Liam G is better!

5
Liam was very honest from the start, detailing what we're likely to expect from a pending amount and the process was SUPER smooth! Reviewed on: 28th February 2025

Overall great experience, I did have on going techni...

4
Overall great experience it was quick from the application process to approval. I did have on going technical issues with my portal though which where never resolved which meant I had to chase for email updates instead. The technical architecture for the account creation clear needs to be reviewed as I was chase by emails to go through the mortgage survey again which then created me another account (all linked to the same details) which meant I couldn’t access my updates but continued to get emails telling me to check my portal for updates. I raised this serval times and it was never resolved. Reviewed on: 23rd May 2025

They are marvel

5
They are very professional, always ready to listen to my needs I definitely recommend 100% they are a marvel. Reviewed on: 15th May 2025

Quick and easy.

5
Quick and easy. It was a real pleasure. Reviewed on: 6th May 2025

5 star service

5
Great communication on a regular basis never more than a phone call away to help to answer question or queries. Reviewed on: 6th May 2025

No complaints at all, great communication, everythin...

5
No complaints at all, great communication, everything was dealt with promptly Reviewed on: 4th May 2025

The whole process was seamless, outstanding in fact...

5
The whole process was seamless, outstanding in fact - quick responses and kept informed at all times. Honestly, the whole process was so simple and stress free. They kept everything clear with great communication, sent regular email updates so I always knew what was happening, they found me the best rate and even swapped half way through when the intrest rate lowered.... I couldn’t recommend them more. If anyone’s ever thinking about switching or needs mortgage advice, definitely check them out. Reviewed on: 1st May 2025

Brilliant service!

5
Very efficient and personable. Literally didn’t have to do a thing apart from pride my old mortgage number. Reviewed on: 30th April 2025

Amazing experience from start to finish

5
Amazing experience from start to finish Reviewed on: 16th April 2025

Stress free mortgage renewal

5
Renewing your mortgage can be very stressful but Better took that stress away and nearly made the process pleasurable Reviewed on: 15th April 2025

Just perfect, simple.

5
Just perfect, simple. Excellent communication Reviewed on: 15th April 2025