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Better.co.uk: Mortgage broker reviews

4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Just amazing

5
always at hand to answer question. Such a friendly service… really efficient and professional. Reviewed on: 30th March 2025

Swift, fast, timely reminder...

5
Swift and fast processing, timely reminder closing to expiry. Our broker has always been able to recommend great deals and provide good suggestions to us. Reviewed on: 30th March 2025

Informative, communicative, effective

5
Informative, communicative, effective Reviewed on: 29th March 2025

Excellent service and offering

5
Great offering and market coverage Reviewed on: 26th March 2025

Great and easy service, everybody is very helpful an...

5
Great and easy service, everybody is very helpful and available whenever you need them Reviewed on: 25th March 2025

fast and no hassle service a pleasure to deal with.

5
fast and no hassle service a pleasure to deal with. Reviewed on: 25th March 2025

No need to feel nervous!

5
I was slightly nervous using an online mortgage broker but after seeing the positive reviews thought I'd give it a go. From start to finish the communication has been excellent, quick to answer any queries and great advice. We both work full time and didn't have time to meet someone face to face so online was ideal for us. I would 100% recommend Reviewed on: 24th March 2025

They go above and beyond.

5
They go above and beyond. Used better mutliple times now, and I wouldnt go anywhere else Reviewed on: 24th March 2025

Attentive friendly super helpful

5
Attentive friendly super helpful Reviewed on: 21st March 2025

Loyal customer

5
I have been using Better.co.uk for a few years now. Every time my mortgage is up for renewal they get me the best deal for my needs. Very efficient Reviewed on: 18th March 2025

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