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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2127 reviews)

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4.89

Based on 2,127 reviews, last reviewed 4th May 2025

3285% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

No complaints at all, great communication, everythin... No complaints at all, great communication, everything was dealt with promptly Reviewed on: 4th May 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2127)

Review of the Better.co.uk, Mortgage Broker:

Better than Most Brokers

The journey to getting my mortgage started very well, with constant updates and a lot of support and advice. However, when the bank's underwriter started using weird tactics to undermine the process and cause me to lose out, i didnt get the level of help that I gotten used to, suddenly no one was answering my questions, I felt like I was being avoided and i suffered a month's delay making the seller very unhappy. I eventually got to the bottom of the issue and my mortgage was approved. I am not scoring Better.co.uk low despite the negative, because they were really perfect most of the time. Reviewed on: 4th March 2025

Forget the rest Better is the best

I've been using better since they were known as trussles and each and every time they offer the best service that I have grown to rely on. Reviewed on: 4th April 2025

very useful that they check for better rates as you...

very useful that they check for better rates as you go Reviewed on: 3rd April 2025

New & current customer.

Excellent service from start to finish! Reviewed on: 3rd April 2025

Awesome.

Awesome. Very efficient and helpful. Reviewed on: 3rd April 2025

Great experience

Always had a great experience with Better.co.uk Reviewed on: 1st April 2025

Found us better deal than a broker who would have ch...

Found us better deal than a broker who would have charged us £1000. Zach responded to messages quickly and the mortgage application was quick and efficient. Reviewed on: 1st April 2025

Just amazing

always at hand to answer question. Such a friendly service… really efficient and professional. Reviewed on: 30th March 2025

Swift, fast, timely reminder...

Swift and fast processing, timely reminder closing to expiry. Our broker has always been able to recommend great deals and provide good suggestions to us. Reviewed on: 30th March 2025

Informative, communicative, effective

Informative, communicative, effective Reviewed on: 29th March 2025

Excellent service and offering

Great offering and market coverage Reviewed on: 26th March 2025

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