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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,086 reviews, last reviewed 9th Mar 2025
138900% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jamie from better helpless be through my mortgage at... Jamie from better helpless be through my mortgage at a time when interest rates where quite unstable, he was great at educating me on my option and th... Read more Reviewed on: 9th March 2025
Jessica T's avatar
Jessica T

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2086)

Review of the Better.co.uk, Mortgage Broker:

Brilliant communication and a very easy to use onlin...

5
Brilliant communication and a very easy to use online portal. I found the emails very useful, not too many, not too few, and the friendliness of the broker was great. Reviewed on: 21st May 2024

stressfree experience

5
Considering gettinga mortgage can be a stressful experience it was relatively stress free. Good communication and clear instructions as to what was needed. Easy application Reviewed on: 1st March 2025

It was good although at the time our best deal was p...

5
It was good although at the time our best deal was pulled by the bank before the mortgage advisor managed to have time to secure it for us. Reviewed on: 1st March 2025

I was finding it difficult to land a mortgage, I’d n...

5
I was finding it difficult to land a mortgage, I’d never missed a payment however due to the large debt I was carrying many providers declined my mortgage application. The team at Better, found me the best deal for my situation and were there every step of the way during the purchase of my property, I couldn’t have asked any more from them. They were quick to respond to any questions and there was always someone available if my case manager was out of the office. Reviewed on: 1st March 2025

I am very happy with their services, they guide you...

5
I am very happy with their services, they guide you and assist you through all the process. I have done twice the remortgage with them and I highly recommend them Reviewed on: 1st March 2025

Excellent service from start to finish - everything...

5
Excellent service from start to finish - everything explained clearly and patiently Reviewed on: 1st March 2025

It was excellent customer service experience

5
It was great experience and have no issues with the whole journey Reviewed on: 1st March 2025

Very good service kept us informed all the way throu...

5
Very good service kept us informed all the way through the process Reviewed on: 1st March 2025

Our advisor was patient throughout the process and a...

5
Our advisor was patient throughout the process and also offered us advice which worked out well Reviewed on: 1st March 2025

Very good.

5
Very good. All were helpful friendly and easy to get hold of. Thanks so much you for everything Reviewed on: 1st March 2025

Took a long time but agent stuck with it and followe...

4
Took a long time but agent stuck with it and followed instructions Reviewed on: 1st March 2025