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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.89
Based on 2,140 reviews, last reviewed 28th Jul 2025
91% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Fab service Great service! Friendly and helpful Reviewed on: 28th July 2025
Kirsty H's avatar
Kirsty H

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2140)

Really helpful!

5
Trussle were really helpful when we got our first mortgage and were new to the Mortgage world being first time buyers. They have been just as helpful and efficient when helping us with our remortgage process. Would 100% recommend them to anyone looking for a quick, easy and helpful broker to use! Reviewed on: 24th February 2021
Caitlin 's avatar
Caitlin

An outstanding service

5
Trussle was recommended to us by a friend and after we looked at the website we got in touch and we were given our own personal advisor. Ross was great. Even during the pandemic we were kept up to date with our application and he really did go out of his way to make sure our experience was excellent. After Ross found us a potential mortgage we were then passed onto a case handler. Our first mortgage was turned down but Ross found us another great deal in very good time. Ross had also booked some time off but even contacted me during this annual leave and kept us up to date with everything! He shared his own personal experience which really settle our minds and even compared two similar mortgage quotes so we understood the ins and outs of the deal. Myself and my partner are both first time home owners but we felt very comfortable with how Ross dealt with everything! He's a real credit to his company. THANK YOU! Reviewed on: 24th February 2021
Declan's avatar
Declan

Simple to use, great products

5
Simple process start to finish, made a complex process easier to manage and pretty much paperless Reviewed on: 24th February 2021
Jmiller's avatar
Jmiller

Extremely friendly helpful humans always to hand!

5
Helped me gain my mortgage at a good rate and through uncertain times. Very helpful, quick to respond and realistic! Reviewed on: 24th February 2021
Holly's avatar
Holly

Excellent service from Ryan

5
Helped us get the best deal that suited us. Reviewed on: 23rd February 2021
Rich Lock 's avatar
Rich Lock

Trussle's excellent service

5
Trussle helped me to select the correct mortgages for our property company, We have used Trussle for 5 remortgages and their advice and quality of service are second to none. Reviewed on: 23rd February 2021
Martin Jones's avatar
Martin Jones

Awesome and very good at getting back to you

5
I have a fantastic advisor who looked after me every step of the way. I had lots of questions and queries and nothing was too much trouble. I was regularly updated and kept in the loop. They searched out the best deal for me and really looked after me. I was only recommending these to my friend today. Reviewed on: 23rd February 2021
John Baker's avatar
John Baker

Hassle free experience

5
Really friendly and helpful staff made the experience of finding the best mortgage for me a doddle. They walked me through the process and did all the heavy lifting- thoroughly recommend them. Reviewed on: 23rd February 2021
Jason's avatar
Jason

Excellent service

5
Provided the best advice and service and the best product. Very straightforward and very impressed Reviewed on: 23rd February 2021
Mark Robinson's avatar
Mark Robinson

Highly recommended

5
I would highly recommend Trussle, excellent customer service from start to finish. They were clear and concise in their correspondence. Reviewed on: 23rd February 2021
Bryan Lewis's avatar
Bryan Lewis

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