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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2134 reviews)

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4.89

Based on 2,134 reviews, last reviewed 27th May 2025

2192% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great company. Great company. Would highly recommend. Reviewed on: 27th May 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2134)

Absolutely amazing!

I absolutely loved my experience with Trussle for my remortgaging advice. The team I was given were so knowledgeable and friendly. They made every part of the process seamless and where also on hand to answer any of my questions. I will absolutely use them again in the future and highly recommend them to all of my friends and family. Reviewed on: 23rd February 2021

Totally painless process

Having been let down by a high street bank, Trussle provided a totally painless experience and managed my offer from start to finish ( and I even saved some money ) Reviewed on: 23rd February 2021

Customer service is above and beyond

We had a lovely agent called Ryan who helped sort out our mortgage and then more recently our remortgage, he advised us to wait and kept us updated when he knew a better deal was coming available. Excellent communication throughout and highly recommended service Reviewed on: 23rd February 2021

Mortgage

The team at Trussle were absolutely wonderful. It was our 1st mortgage and they were with us every step of the way. Updating us all the time at different stages throughout our mortgage application. Customer service was second to none and our mortgage went through within 3 months. Wonderfull staff with a very polite and friendly approach. Have already recommended them to several people who I know. 10 star rating. Fantastic. Reviewed on: 23rd February 2021

Excellent service

We turned to Trussle when another mortgage broker let us down in a big way on our remortgage. The level of service we recieved from Trussle was outstanding, not only did they make the whole process stress free and secure us a great deal, they did this during Covid Lockdown. I have already recommend Trussle to friends and family and will continue to do so, i honestly can't thank them enough for what they did for us and if it was up to me, i would give them the award myself. Reviewed on: 23rd February 2021

Always helpful and approachable.

During difficult and uncertain times Trussle was always very helpful and understanding, finding and securing us the mortgage we needed. Reviewed on: 23rd February 2021

Excellent

Excellent from start to finish. Professional and very helpful. Daniel helped me through everything and got me the mortgage right for me. Would definetly reccommend. Thankyou. Reviewed on: 23rd February 2021

Great fixed rate deal - smooth process

I was looking to remortgage to make a cash payment as part of a divorce settlement. I came across Trussle on a google search. I was sceptical about an online broker, but I put a few details in to an enquiry and had a call the very next day. We ran through my requirements and budget and was offered a market leading deal via Santander. They even put me in touch with an internet based conveyancer. The whole process was very smooth and efficient and I was delighted with the fixed rate Trussle found for me. 10 out of 10 Reviewed on: 23rd February 2021

Effortless

Amazing, cannot fault part of the service we received. From our first mortgage and also our remortgage, staff were friendly, helpful and were able to simplify the whole process which made it feel like we barely did anything at all. Reviewed on: 23rd February 2021

Mortgage application

Excellent service with good communications Reviewed on: 23rd February 2021

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Better.co.uk: Mortgage Broker reviews

2192% increase in 5 star reviews

600% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Better.co.uk: Mortgage Broker now

Better.co.uk Mortgage Broker reviews (2134)

Absolutely amazing!

Totally painless process

Customer service is above and beyond

Mortgage

Excellent service

Always helpful and approachable.

Excellent

Great fixed rate deal - smooth process

Effortless

Mortgage application

Review Better.co.uk: Mortgage Broker now

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