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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.89
Based on 2,139 reviews, last reviewed 8th Jul 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Superb work from both Ellie my case manager, and Naf... Superb work from both Ellie my case manager, and Nafisa my broker, everything seemed a breeze and everything answered quickly and in full detail. Reviewed on: 8th July 2025
William C's avatar
William C

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2139)

Always helpful and approachable.

5
During difficult and uncertain times Trussle was always very helpful and understanding, finding and securing us the mortgage we needed. Reviewed on: 23rd February 2021
Daniel Antunes's avatar
Daniel Antunes

Excellent

5
Excellent from start to finish. Professional and very helpful. Daniel helped me through everything and got me the mortgage right for me. Would definetly reccommend. Thankyou. Reviewed on: 23rd February 2021
Darren's avatar
Darren

Great fixed rate deal - smooth process

5
I was looking to remortgage to make a cash payment as part of a divorce settlement. I came across Trussle on a google search. I was sceptical about an online broker, but I put a few details in to an enquiry and had a call the very next day. We ran through my requirements and budget and was offered a market leading deal via Santander. They even put me in touch with an internet based conveyancer. The whole process was very smooth and efficient and I was delighted with the fixed rate Trussle found for me. 10 out of 10 Reviewed on: 23rd February 2021
Rob D's avatar
Rob D

Effortless

5
Amazing, cannot fault part of the service we received. From our first mortgage and also our remortgage, staff were friendly, helpful and were able to simplify the whole process which made it feel like we barely did anything at all. Reviewed on: 23rd February 2021
Melissa 's avatar
Melissa

Mortgage application

5
Excellent service with good communications Reviewed on: 23rd February 2021
Mr & Mrs Seaman's avatar
Mr & Mrs Seaman

Simple process managed by helpful people.

5
Great processes and great people, just about everything went like clockwork and when interventions were required they were handled without any drama. I was amazed how quickly /smoothly things went from application to offer. Reviewed on: 23rd February 2021
Simon's avatar
Simon

Mortgage

5
Lovely company to work with, they helped me at every step of the mortgage. Reviewed on: 23rd February 2021
Jamshed Qasim 's avatar
Jamshed Qasim

Excellent on all counts

5
Trussle found me a great deal and guided me through the mortgage maze speedidly and with as ;ottle fuss as possible. One cannot ask for anything more. Reviewed on: 23rd February 2021
David Russell Hulmeda's avatar
David Russell Hulmeda

Excellence in Mortgage Broking

5
Trussle provide an excellent client journey from the first contact to the last. Reviewed on: 23rd February 2021
Bill Auden's avatar
Bill Auden

Easy

5
We had huge concerned buying a property after lockdown. Our mortgage options shrunk massively because of the reduction in mortgage products on the market. This wasn’t a problem for Trussle, and their opening hours allowed us to apply for a product that was going to be withdrawn the next day. Always helpful, professional and polite. Recommend to everyone! Reviewed on: 23rd February 2021
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