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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,089 reviews, last reviewed 10th Mar 2025
139200% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent communication with no misunderstandings. Excellent communication with no misunderstandings. Produced a very good deal for me and timeframe was very comfortable for me. Reviewed on: 10th March 2025
Felicetto N's avatar
Felicetto N

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2089)

Review of the Better.co.uk, Mortgage Broker:

Brilliant communication and a very easy to use onlin...

5
Brilliant communication and a very easy to use online portal. I found the emails very useful, not too many, not too few, and the friendliness of the broker was great. Reviewed on: 21st May 2024

Better helped us secure our mortgage, in the end but...

4
Better helped us secure our mortgage in the end but their customer service wasn’t the best. We struggled to know who to contact as we got past around multiple people and it was never clear who should be our POC. That being said when they were available they were helpful! Reviewed on: 1st March 2025

Our first house and it was smooth.

5
Our first house and it was smooth. Very helpful and made sure we were confident of getting the mortgages every step of the way. Reviewed on: 1st March 2025

From the start to finish Jaivik was on the case and...

5
From the start to finish Jaivik was on the case and helped us through every step of the way. Reviewed on: 1st March 2025

Fantastic experience with Better.co.uk

5
Better.co.uk was very professional and helpful. They helped me secured a mortgage deal suitable for me with a very good interest rate. They made sure I was comfortable with deal. They also advised me on everything I need to know about the mortgage and were also timely in their response to my questions. Reviewed on: 1st March 2025

Only once in a lifetime

4
Stressful … i assume it’s always like this Reviewed on: 1st March 2025

Reliable

4
They kept me informed throughout the process. Reviewed on: 1st March 2025

Flexible mortgage providers

4
It was great, I got the mortgage straight after Liz trust mess and they helped me secured the best mortgage I could have at that possible time. Reviewed on: 1st March 2025

Fantastic experience!

5
Fantastic experience!! The team went above and beyond even when on annual leave they helped us!! Reviewed on: 1st March 2025

Harry was very patient and provided a good service

5
Harry was very patient and provided a good service Reviewed on: 1st March 2025

Amazing company always have saved money when searchi...

5
Amazing company always have saved money when searching for mortgages with them did my my first time mortgage with them and have been using them ever since Reviewed on: 1st March 2025