Smart Money People Logo

Better.co.uk: Mortgage Broker reviews

4.84
Based on 579 reviews, last reviewed 15th Jan 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Uk brokers who really genuinely care about the... Great Uk brokers who really genuinely care about their customers and service! Reviewed on: 15th January 2025
ZMR's avatar
ZMR

Latest lowest rating:

1

Poor communication and timescale Poor communication and timescale Reviewed on: 23rd April 2024
jatt s's avatar
jatt s

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (579)

Review of the Better.co.uk, Mortgage Broker:

Brilliant communication and a very easy to use onlin...

5
Brilliant communication and a very easy to use online portal. I found the emails very useful, not too many, not too few, and the friendliness of the broker was great. Reviewed on: 21st May 2024

Great service

5
We were struggling to find a lender and our initial mortgage broker was ignoring us and taking weeks to get back to us with more information. Jamie May went above and beyond to find us our deal and help us with the application process and any questions we had. Reviewed on: 16th April 2024

You wont find better than Better.co.uk

5
Advisers work flexible hours and are available evenings and weekends to discuss mortgage needs. I wasn’t sure which deal was best for my mortgage but everything was explained to me and made it easier to make a decision. Communication is easy and straightforward. No jargon! Reviewed on: 16th April 2024

Really pleased with better.

5
Really pleased with better. They are always in hand to help Reviewed on: 13th April 2024

Great service from my mortgage broker.

5
Great service from my mortgage broker. I wouldn’t use any other broker. My 3rd mortgage with this company Reviewed on: 10th April 2024

Friendly, efficient service

5
We are at the start of our mortgage application and so far the process has been great. Excellent communication, real clear advice and next steps and I feel fully supported by Better. The portal is easy to navigate and understand. Reviewed on: 8th April 2024

Great experience overall

5
Great experience overall got my mortgage sorted within under a month which I needed, only thing which could be better is phone lines I was never able to get through in a morning, midday or evening, requested call back which sometimes I would receive but always got a reply on email Reviewed on: 8th April 2024

Extremely pleased with the support and help.

5
Extremely pleased with the support and help. Reviewed on: 8th April 2024

Amazing experience - straightforward application; bo...

5
Amazing experience - straightforward application; both Steven Blakeway and Gemma Williams were incredibly quick at replying to email and really helpful! Reviewed on: 5th April 2024

Communication has been brilliant from start to finish.

5
Communication has been brilliant from start to finish. Information and knowledge available has been great. Very good friendly service. Reviewed on: 4th April 2024

Very friendly and helpful staff who made the whole p...

5
Very friendly and helpful staff who made the whole process easy and enjoyable. Reviewed on: 3rd April 2024