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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,139 reviews, last reviewed 8th Jul 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Superb work from both Ellie my case manager, and Naf... Superb work from both Ellie my case manager, and Nafisa my broker, everything seemed a breeze and everything answered quickly and in full detail. Reviewed on: 8th July 2025
William C's avatar
William C

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2139)

slick & professional

4
It was a very slick process, we were kept informed the whole time. It felt like they actually cared about us. Reviewed on: 28th February 2025

Not gonna get anywhere better than better mortgage

5
Not gonna get anywhere better than better mortgage Reviewed on: 28th February 2025

Comprehensive service

5
I have used Better.co.uk at my first mortgage and they have provided excellent and comprehensive service for me and they also recommended third party solicitors and life insurance brokers. Reviewed on: 28th February 2025

Excellent experience using better!

5
Excellent experience using better! Reviewed on: 28th February 2025

Care and best results

4
My agent found the only option I've had that time for the mortgage. Excellent customer service! Reviewed on: 28th February 2025

Excellent service!

5
I was responded to very quickly with all requested information. Muhammad Shahryer and David Louw were brilliant. They explained my options and helped me choose a mortgage which suited my needs and also helped with my life insurance - saving me money. Reviewed on: 28th February 2025

Better.co.uk experience

5
Went with better.co.uk to renew my mortgage. They were able to find a good rate and the process was efficient. Reviewed on: 28th February 2025

Priyanka is great to work with,been several years now.

5
Priyanka is great to work with,been several years now. Reviewed on: 28th February 2025

They kept in touch and listened

4
They kept in touch and listened. Friendly staff Reviewed on: 28th February 2025

They explained ever To me so clearly and answered al...

5
They explained ever To me so clearly and answered all questions. They were also quick to respond Reviewed on: 28th February 2025

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