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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1697 reviews)

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4.98

Based on 1,697 reviews, last reviewed 25th Feb 2026

42900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

I had a very good experience with Paul, who took sev... I had a very good experience with Paul, who took several calls with me over the last 6 months. I can just recommend him as well as Christianna who loo... Read more Reviewed on: 25th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1697)

I had a very good experience with Paul, who took sev...

I had a very good experience with Paul, who took several calls with me over the last 6 months. I can just recommend him as well as Christianna who looked after my application later. Reviewed on: 25th February 2026

Double Satisfaction

I've used Tembo Twice and every time I get a speedy and friendly service. Thanks Andy and Chelsea you have been great. Reviewed on: 25th February 2026

The Tembo brokers service is absolutely amazing.

The Tembo brokers service is absolutely amazing. The fact it is provided with your LISA is an incredible. I worked with Andy and Callum. Andy, had the patience of a saint and worked so hard to find me the best deals and Callum sorted my offer with the lender so quickly, I was so impressed. Never had to feel any stress with them helping me. Reviewed on: 25th February 2026

Callum and Rhys at Tembo were fantastic!

Callum and Rhys at Tembo were fantastic! As we are were first time buyers we had no idea what we were doing. They both helped us so much, were great at keeping us informed and up to date with everything. The both of them were great! Would highly recommend. Reviewed on: 25th February 2026

Callum and Andy’s Remortgage Assistance

Huge thanks to Callum and Andy at Tembo for their outstanding help. They were friendly, professional, and kept everything simple and stress-free from start to finish. Highly recommend their service! Reviewed on: 25th February 2026

Thank you Matt and Elly!

As first time buyers we needed a lot of guidance when it came to the house purchasing process. Matt made everything abundantly clear and helped us feel confident and in control of the process. He was amazingly quick to respond to emails and we could completely rely on him for any help we need. Both my husband and I are extremely grateful for the service we received from Matt at Tembo. We also were passed over to Elly who let us know our mortgage offer was approved and sent us some helpful information about next steps! It seems that everyone at Tembo is absolutely excellent and we are so glad we chose them as first time buyers! Reviewed on: 25th February 2026

Really good experience - super helpful team - Luke a...

Really good experience - super helpful team - Luke and Gemma were great Reviewed on: 24th February 2026

Excellent service.

Excellent service. Kim was very tenacious getting our mortgage with a main lender despite our non-standard employments and semi-retirement incomes. Amy was thorough and helpful with getting additional documents and explanations to the underwriters. Fully recommend, particularly if you're not a 'standard full-time employee' case. Reviewed on: 24th February 2026

Amazing service

Callum & Kane both worked closely with us. As first time buyers it was so handy to be kept in the loop and have everything explained in great detail. Without them we would have been completely lost. Would 100% recommend the Tembo team to anyone Reviewed on: 24th February 2026

Amazing Service, Highly recommend!

Myself and my partner had an excellent experience with Tembo Mortgages and especially with Jennifer and Emma. They were super quick to respond and made the whole mortgage process so much smoother. Their customer service was fantastic - whenever we had questions or were unsure about something, they explained it clearly. We felt fully supported and they helped us secure a great deal. Highly Recommend! Reviewed on: 24th February 2026

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