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Tembo Money reviews

tempo money
Rated Excellent • 4.82/5

Tembo Money reviews

Verified business Last reviewed within 14 days British bank awards winner
See more on their website Write a review
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 9,630 product reviews

Average score of 4.82/5
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo Money have trended negatively over the past 90 days

Tembo Money’s mortgage broker service is praised for being professional, clear, and genuinely supportive, making the whole process less stressful especially for first-time buyers. Their Lifetime ISA and Cash ISA products are loved for easy-to-use apps, competitive interest rates, and helpful communication. Some users found the app’s authentication and withdrawal timing frustrating.

Positive themes

  • Tembo Money’s mortgage brokers made the process smooth, clear and stress-free for first-time buyers. (56 mentions)
  • Tembo Money’s Lifetime ISA app is easy to use with great interest rates and clear saving goals. (19 mentions)
  • Tembo Money’s Cash ISA app is user-friendly with competitive rates and clear communication. (7 mentions)
Summarised by AI
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About Tembo Money

Tembo Money is an award-winning digital mortgage broker and savings platform.

Tembo Money was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo Money offers mortgages, lifetime ISAs and cash ISAs.

Tembo Money at a glance

Contact details

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Reviews for Tembo Money

Showing 11 of 9630 company reviews • Last reviewed within 14 days

Very prompt and responsive services.

Mortgage broker • 15th September 2026

Very prompt and responsive services.

{"display":"Cynthia U","full_name":"Cynthia U","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Tembo were amazing from start to finish!

Mortgage broker • 15th September 2026

Tembo were amazing from start to finish, from the initial call to booking in the appointment for my mortgage application right to the end of... Tembo were amazing from start to finish, from the initial call to booking in the appointment for my mortgage application right to the end of completion. Both Luke and Gemma were very professional and ticked all the boxes for us. They kept us informed all the way and insured we got the right product. Jeremy was also really helpful in getting our life insurance and other products sorted too. Would throughly recommend Tembo, Luke, Gemma, and Jeremy! Read more Read less

{"display":"Mandip S","full_name":"Mandip S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Excellent communication and clarity.

    Excellent communication and clarity. Competitive rates

    {"display":"Sid","full_name":"Sid","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Sid 10th September 2026
  • 5.00/5

    Accessible and transparent

    It has been a clean and clear service from the start. As someone who gets bamboozled by money-related topics I have found saving with TEMBO... It has been a clean and clear service from the start. As someone who gets bamboozled by money-related topics I have found saving with TEMBO easy to use, accessible and transparent. Read more Read less

    {"display":"Toni S","full_name":"Toni S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Toni S 20th August 2026
  • 5.00/5

    Amazing service

    Manny and Abbey have been amazing with responding to queries. Approachable and super helpful.

    {"display":"Saleel77","full_name":"Saleel77","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage broker
    Saleel77 17th August 2026
  • 5.00/5

    Fantastic service

    Gemma and Luke were excellent throughout the whole process from finding us a suitable mortgages for our circumstances to dealing with all the difficulties that... Gemma and Luke were excellent throughout the whole process from finding us a suitable mortgages for our circumstances to dealing with all the difficulties that came out way with patience and professionalism Read more Read less

    {"display":"Bally","full_name":"Bally","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage broker
    Bally 14th August 2026
  • 5.00/5

    Both Chelsea and Sophie were outstanding!

    Both Chelsea and Sophie were outstanding! Very helpful and informative from start to finish, kept the process straightforward and were available to assist us at... Both Chelsea and Sophie were outstanding! Very helpful and informative from start to finish, kept the process straightforward and were available to assist us at all steps of the mortgage process. Would have no hesitancy in recommending them both, and Tembo as a result, to others. Read more Read less

    {"display":"Aaran S","full_name":"Aaran S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage broker
    Aaran S 9th August 2026
  • 5.00/5

    Great responsive experience from the start to finish...

    Great responsive experience from the start to finish, highly recommend Fae and Elly for all their work in helping us get our mortgage sorted, thank you so much.

    {"display":"SukiF","full_name":"SukiF","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage broker
    SukiF 28th July 2026
  • 5.00/5

    Perfect for First Time Buyers

    Got a Mortgage through Tembo as they offered free brokerage with my Lifetime ISA account. The level of care was genuinely amazing, and as first... Got a Mortgage through Tembo as they offered free brokerage with my Lifetime ISA account. The level of care was genuinely amazing, and as first time buyers it was exactly what we needed. Read more Read less

    {"display":"Kola A","full_name":"Kola A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Kola A 20th July 2026
  • 5.00/5

    Couldn’t have been easier to use, customer service w...

    Couldn’t have been easier to use, customer service was amazing and answered any questions I had super quickly. I dealt with Abi to release my... Couldn’t have been easier to use, customer service was amazing and answered any questions I had super quickly. I dealt with Abi to release my funds for my house purchase and she was fantastic. No notes Read more Read less

    {"display":"Danielle J","full_name":"Danielle J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Danielle J 15th July 2026
  • 5.00/5

    Excellent team

    We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind.

    {"display":"LV and JB","full_name":"LV and JB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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