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Tembo Money reviews

tempo money
Rated Excellent • 4.91/5

Tembo Money reviews

Verified business Last reviewed within 7 days British bank awards winner
See more on their website Write a review
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 8,410 product reviews

Average score of 4.91/5
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo Money have trended negatively over the past 90 days

Tembo Money’s Mortgage Broker service is praised for its friendly, clear, and supportive guidance that makes buying or remortgaging a home feel stress-free. Their Cash ISA and Lifetime ISA products are loved for easy-to-use apps, competitive interest rates, and helpful customer support. Some users wish for even better rates and quicker ISA transfers.

Positive themes

  • Tembo Money Mortgage Broker made the whole mortgage process easy and stress-free.
  • Tembo Money Cash ISA app is super easy to use with clear info and good rates.
  • Tembo Money Lifetime ISA app is user-friendly with great rates and helpful support.

Negative themes

  • Some found Tembo Money’s ISA interest rates less competitive over time.
  • ISA transfers sometimes took longer than expected causing frustration.
  • A few experienced delays or communication issues during complex mortgage cases.
Summarised by AI
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About Tembo Money

Tembo Money is an award-winning digital mortgage broker and savings platform.

Tembo Money was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo Money offers mortgages, lifetime ISAs and cash ISAs.

Tembo Money at a glance

Contact details

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Reviews for Tembo Money

Showing 11 of 8410 company reviews • Last reviewed within 7 days

Good app, competitive rates - be nice if they could...

Cash ISA • 6th March 2026

Good app, competitive rates - be nice if they could offer exist customers a bonus

{"display":"Wayne N","full_name":"Wayne N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

Exceeded expectations!

Mortgage Broker • 6th March 2026

Our experience with Tembo has far exceeded expectations. We have been incredibly well looked after by our case manager Jess Campbell, and couldn't recommend her... Our experience with Tembo has far exceeded expectations. We have been incredibly well looked after by our case manager Jess Campbell, and couldn't recommend her enough! She made the process so easy to understand and has supported us every step of the way. Read more Read less

{"display":"Anna Dickinson-Lomas","full_name":"Anna Dickinson-Lomas","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1345235.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Easy to use, clear instructions and good customer se...

    Easy to use, clear instructions and good customer service when required

    {"display":"George","full_name":"George","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    George 6th March 2026
  • 5/5

    I love Tembo

    I love Tembo because they help me grow my money in a secure and convenient way.

    {"display":"christine pedrano","full_name":"christine pedrano","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1385640.png"}}'s avatar
  • 4/5

    My experience thus far

    An intuitive & easy to use layout with good customer support. there's good breakdowns when it comes to the numbers on whatever type of account you open

    {"display":"Reece C","full_name":"Reece C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Reece C 6th March 2026
  • 5/5

    Easy, clear and simple app

    The account was so easy to set up and the app interface makes understanding my LISA simple

    {"display":"Rachael S","full_name":"Rachael S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Rachael S 6th March 2026
  • 5/5

    Very helpful

    Poppy at tempo was very helpful with our queries.

    {"display":"Jenny c","full_name":"Jenny c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Jenny c 6th March 2026
  • 5/5

    Excellent service

    Jodie and Saul were absolutely fantastic to deal with, we received regular updates throughout the whole process and everything was done extremely quickly and efficiently.... Jodie and Saul were absolutely fantastic to deal with, we received regular updates throughout the whole process and everything was done extremely quickly and efficiently. We would highly recommend using Tembo. Read more Read less

    {"display":"Sarah M","full_name":"Sarah M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Sarah M 6th March 2026
  • 5/5

    Excellent easy to use modern app

    Excellent easy to use modern app

    {"display":"Kolibri K","full_name":"Kolibri K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Kolibri K 6th March 2026
  • 5/5

    Great app

    The app is simple to use with a good layout. The comms are excellent with uptodate info and easy to understand language.

    {"display":"Karen P","full_name":"Karen P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Karen P 6th March 2026
  • 5/5

    Started my lifetime ISA to afford my first home and...

    Started my lifetime ISA to afford my first home and so far its been brilliant, so easy to use the app and hands down the best way to save

    {"display":"Lee","full_name":"Lee","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1385491.png"}}'s avatar
    Lifetime ISA
    Lee 6th March 2026

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