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Tembo Money reviews

tempo money
Rated Excellent • 4.92/5

Tembo Money reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days

What is this award?

The British bank awards recognise outstanding UK financial services providers based entirely on customer feedback.  Winners are determined through verified customer reviews and must meet minimum participation thresholds, ensuring recognition reflects genuine customer experiences.

This company has won:

  • Best mortgage broker 2025
See all awards Tembo Money have won
British bank awards winner
See more on their website Write a review
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 5,890 product reviews

Average score of 4.92/5
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo Money have trended negatively over the past 90 days

Tembo Money’s mortgage broker service shines with friendly, clear communication and expert support, making even tricky cases feel manageable. Their Lifetime ISA and Cash ISA products impress with top interest rates and easy-to-use apps. Some users found the Cash ISA verification process frustrating and felt the mortgage broker fees were a bit steep, but overall the service is highly recommended.

Positive themes

  • Tembo Money Mortgage Broker’s team is friendly, clear, and quick to respond, easing stress.
  • Tembo Money Lifetime ISA offers great interest rates and a user-friendly app.
  • Tembo Money Mortgage Broker finds great deals even in complex or unusual cases.

Negative themes

  • Some found Tembo Money Cash ISA’s identity verification process slow and frustrating.
  • A few felt the mortgage broker fees were not worth it despite good service.
  • One reviewer had a poor experience with Tembo Money Mortgage Broker service.
Summarised by AI
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About Tembo Money

Tembo Money is an award-winning digital mortgage broker and savings platform.

Tembo Money was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo Money offers mortgages, lifetime ISAs and cash ISAs.

Tembo Money at a glance

Contact details

Website
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Social media

Reviews for Tembo Money

Showing 11 of 5890 company reviews • Last reviewed within 7 days

Highly recommend Tembo; they were really helpful!

Mortgage Broker • 12th February 2026

We are first-time buyers, and Leah Catterall and Chelsea Parkins from Tembo were our advisors. Both were amazing; easy to contact and made every step... We are first-time buyers, and Leah Catterall and Chelsea Parkins from Tembo were our advisors. Both were amazing; easy to contact and made every step seem straightforward and clear. Highly recommend Tembo. Read more Read less

{"display":"Zahra ","full_name":"Zahra ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Callum was fantastic to deal with, thank you for all...

Mortgage Broker • 12th February 2026

Callum was fantastic to deal with, thank you for all your help and brilliant service. Very pleased with it all

{"display":"Kim","full_name":"Kim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Kim
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Easy to use with a straight forward simple app

    Easy to use with a straight forward simple app

    {"display":"CL","full_name":"CL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    CL 12th February 2026
  • 5/5

    Sophie and Elly

    Sophie and Elly have both been brilliant with helping me secure my mortgage. Any questions I have had or needed to ask they have always... Sophie and Elly have both been brilliant with helping me secure my mortgage. Any questions I have had or needed to ask they have always responded to me quickly and have also made them self's available on the phone if I just need a quick chat. Couldn't have asked for better mortgage advisors they have both been brilliant though out my experience and I would recommend to anyone. Read more Read less

    {"display":"Shara b","full_name":"Shara b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Shara b 12th February 2026
  • 4/5

    App is really good, never had any issues

    App is really good, never had any issues

    {"display":"Lucy ","full_name":"Lucy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Lucy 11th February 2026
  • 5/5

    Great product

    Great product, very easy to use and has very good guidance materials

    {"display":"Joshua P","full_name":"Joshua P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Joshua P 11th February 2026
  • 5/5

    Great app - very intuitive and user-friendly.

    Great app - very intuitive and user-friendly. Good interest rates.

    {"display":"Oliver J","full_name":"Oliver J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Oliver J 11th February 2026
  • 5/5

    Best-in-class interest rate, simple as that.

    Best-in-class interest rate, simple as that.

    {"display":"Scott C","full_name":"Scott C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Scott C 11th February 2026
  • 5/5

    Friendly and Informative

    The advisors Olivia and Chelsea were friendly and informative, making the mortgage application process stress-free and seamless. They also answered any questions we had on... The advisors Olivia and Chelsea were friendly and informative, making the mortgage application process stress-free and seamless. They also answered any questions we had on the buying process as a whole which was invaluable as first time buyers. Read more Read less

    {"display":"Harry A","full_name":"Harry A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Harry A 11th February 2026
  • 5/5

    Impeccable service

    Right from the beginning of our mortgage application Ermira was amazing whenever we emailed we had a quick response no matter the time of day.... Right from the beginning of our mortgage application Ermira was amazing whenever we emailed we had a quick response no matter the time of day. We then was given Amy alongside Ermira who have worked together perfectly Read more Read less

    {"display":"Billie w","full_name":"Billie w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Billie w 11th February 2026
  • 5/5

    Everything is perfect with Tembo Money: Lifetime ISA

    Everything is perfect with Tembo Money: Lifetime ISA

    {"display":"Cristian A","full_name":"Cristian A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Cristian A 11th February 2026

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