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Tembo Money reviews

tempo money
Rated Excellent 4.91/5

Tembo Money reviews

Verified business Last reviewed within 7 days British bank awards winner
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 9,601 product reviews

Average score of 4.91/5
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo Money have trended positively over the past 90 days

Tembo Money’s mortgage broker service is a lifesaver for first-time buyers and tricky cases, with friendly, clear, and speedy support that makes the whole process feel manageable. Their Lifetime ISA and Cash ISA products shine with competitive interest rates, easy-to-use apps, and helpful features that keep saving simple and motivating. Some users wish for faster interest payments and smoother ISA transfers, but overall it’s a solid choice for saving and borrowing.

Positive themes

  • Tembo Money Mortgage Broker made getting a mortgage easy with clear, friendly support throughout.
  • Tembo Money Lifetime ISA app is easy to use with great rates and helpful saving tools.
  • Tembo Money Cash ISA offers competitive rates with a user-friendly app that makes saving simple.

Negative themes

  • Tembo Money users find ISA transfers can be slow or problematic at times.
  • Some Tembo Money customers feel interest payments on ISAs could be faster.
  • A few found Tembo Money’s customer service patchy or slow to resolve issues occasionally.
Summarised by AI
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About Tembo Money

Tembo Money is an award-winning digital mortgage broker and savings platform.

Tembo Money was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo Money offers mortgages, lifetime ISAs and cash ISAs.

Tembo Money at a glance

Contact details

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Reviews for Tembo Money

Showing 11 of 9601 company reviews Last reviewed within 7 days

This is the second time I have worked with Tembo for...

Mortgage Broker 5th May 2026

This is the second time I have worked with Tembo for a remortgage. Matt and Gemma are exceptional to work with: fast, efficient, great recommendation... This is the second time I have worked with Tembo for a remortgage. Matt and Gemma are exceptional to work with: fast, efficient, great recommendation across the whole of the market. I've already recommended friends to Tembo and will continue to do so. An excellent digital experience as well. Beautiful website, great communications, all in all top class. Read more Read less

Rated Excellent 5/5
Read more product reviews

Our experience has been extremely smooth with regula...

Mortgage Broker 4th May 2026

Our experience has been extremely smooth with regular communication and updates, and swift answers to any questions we have had

Rated Excellent 5/5
Read more product reviews
  • 4/5

    Smooth process

    Had a really smooth and simple experience with our mortgage application process with Gemma (case manager) and Peter (broker). Found they were both very personable... Had a really smooth and simple experience with our mortgage application process with Gemma (case manager) and Peter (broker). Found they were both very personable and explained the process well; they clearly made a real effort to get us the best deal possible for our mortgage. Responsiveness/communication could have been better at times, but overall felt well looked after and found the process nice and easy. Read more Read less

  • 5/5

    Matt and Ellie

    I went through my mortgage journey on my own, and I honestly couldn’t have asked for better support than Ellie and Matt. Ellie was brilliant... I went through my mortgage journey on my own, and I honestly couldn’t have asked for better support than Ellie and Matt. Ellie was brilliant throughout—organised, efficient, and always making sure everything stayed on track. She made what could have been an overwhelming process feel clear and manageable. Matt, though, really stood out. Not only was he exceptional in terms of advice and guidance, but he also went far beyond what you’d expect—offering reassurance, patience, and genuine emotional support at every stage. At times, it didn’t just feel like professional help, it felt like having a friend in my corner. I’m so grateful for everything they’ve done and would wholeheartedly recommend them to anyone navigating the mortgage process. Read more Read less

  • 1/5

    I signed up in good faith.

    I signed up in good faith. Its not clear that the bonus rate is paid after 12months, this is just to get you in then... I signed up in good faith. Its not clear that the bonus rate is paid after 12months, this is just to get you in then your screwed. It takes days to see your deposit unlike 212 which is instant. Even my refferal bonus has a "technical issue" . Tembo is not worth it, trouble since day 1. Read more Read less

    {"display":"Chirag","full_name":"Chirag","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    HomeSaver
    Chirag 1st May 2026
  • 5/5

    Both Olivia and Chelsea were great.

    Both Olivia and Chelsea were great. Kept us informed at all stages sending email follow ups if we weren’t available by phone and answering all... Both Olivia and Chelsea were great. Kept us informed at all stages sending email follow ups if we weren’t available by phone and answering all questions we had. Excellent support especially as a first time buyer. Read more Read less

  • 5/5

    Emma Furmston & Lorna Flynn were exceptionally helpf...

    Emma Furmston & Lorna Flynn were exceptionally helpful, very professional and supportive throughout the entire process, ensuring we were kept fully updated and understood each... Emma Furmston & Lorna Flynn were exceptionally helpful, very professional and supportive throughout the entire process, ensuring we were kept fully updated and understood each stage. Thank you for a great, stress free experience. Read more Read less

    {"display":"Lisa G","full_name":"Lisa G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Lisa G 29th April 2026
  • 5/5

    Great experience with Tembo, thanks to Billy and Jodie.

    Great experience with Tembo, thanks to Billy and Jodie. They were friendly, responsive, and made the whole mortgage process feel simple and stress-free. They kept... Great experience with Tembo, thanks to Billy and Jodie. They were friendly, responsive, and made the whole mortgage process feel simple and stress-free. They kept us informed every step of the way and were always happy to help with any questions. Really appreciate their support and would happily recommend! Read more Read less

    {"display":"Zandra","full_name":"Zandra","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Zandra 28th April 2026
  • 5/5

    Can't recommend enough

    We wouldn't be able to buy our first house without them! Everyone has been so helpful and communicative the whole journey.

    {"display":"Claudia L","full_name":"Claudia L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Claudia L 27th April 2026
  • 5/5

    Fantastic and helpful

    Fantastic, helpful and patience and informative

    {"display":"Amie B","full_name":"Amie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Amie B 27th April 2026
  • 5/5

    Tempo have been fantastic in helping us find a mortg...

    Tempo have been fantastic in helping us find a mortgage, have made it as simple and stress-free as possible, Ben and Elly have been great

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