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Tembo Money reviews

tempo money
Rated Excellent 4.91/5

Tembo Money reviews

Verified business Last reviewed within 7 days British bank awards winner
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 9,577 product reviews

Average score of 4.91/5
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo Money have trended positively over the past 90 days

Tembo Money’s mortgage broker service is a lifesaver for first-time buyers and tricky cases, with friendly, clear, and speedy support that makes the whole process feel manageable. Their Lifetime ISA and Cash ISA products shine with competitive interest rates, easy-to-use apps, and helpful features that keep saving simple and motivating. Some users wish for faster interest payments and smoother ISA transfers, but overall it’s a solid choice for saving and borrowing.

Positive themes

  • Tembo Money Mortgage Broker made getting a mortgage easy with clear, friendly support throughout.
  • Tembo Money Lifetime ISA app is easy to use with great rates and helpful saving tools.
  • Tembo Money Cash ISA offers competitive rates with a user-friendly app that makes saving simple.

Negative themes

  • Tembo Money users find ISA transfers can be slow or problematic at times.
  • Some Tembo Money customers feel interest payments on ISAs could be faster.
  • A few found Tembo Money’s customer service patchy or slow to resolve issues occasionally.
Summarised by AI
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About Tembo Money

Tembo Money is an award-winning digital mortgage broker and savings platform.

Tembo Money was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo Money offers mortgages, lifetime ISAs and cash ISAs.

Tembo Money at a glance

Contact details

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Reviews for Tembo Money

Showing 11 of 9577 company reviews Last reviewed within 7 days

Dan and Tia have been brilliant!!!

Mortgage Broker 21st April 2026

Dan and Tia have been brilliant in supporting me finding a mortgage as a first time buyer. They have communicated effectively at every step and... Dan and Tia have been brilliant in supporting me finding a mortgage as a first time buyer. They have communicated effectively at every step and been responsive to any queries I have had. Once I’d found a property Dan was promptly available to get me the best offer before our booked appointment! And Tia has kept me updated consistently since with the progress of my application and advised me what the next steps are! I would 100% recommend Dan and Tia- they are brilliant and have been supportive and a great help to me! Read more Read less

Rated Excellent 5/5
Read more product reviews

I would recommend Tembo for Mortgage, Thanks to Oliv...

Mortgage Broker 21st April 2026

I would recommend Tembo for Mortgage, Thanks to Olivia Blackburn and Rebecca Thompson

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Prompt and Efficient

    The associates at Tembo are prompt in replying to enquiries. They are efficient and knowledgeable about different services which gives a sense of calm to... The associates at Tembo are prompt in replying to enquiries. They are efficient and knowledgeable about different services which gives a sense of calm to an anxious investor. I would highly recommend them to every first time buyer for their business model and transparency. Read more Read less

    {"display":"CV","full_name":"CV","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    CV 21st April 2026
  • 5/5

    A fantastic service

    A fantastic service, Abbey and Geraldine have been very helpful and kept me well informed through the whole process. They have made a very stressful... A fantastic service, Abbey and Geraldine have been very helpful and kept me well informed through the whole process. They have made a very stressful time much easier to deal with. Their support and advice has been hugely appreciated. Read more Read less

    {"display":"Laura","full_name":"Laura","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Laura 21st April 2026
  • 5/5

    Absolutely Amazing Service So Grateful!

    We honestly couldn’t be happier with the service we received from Gemma and Luke throughout our mortgage process. From start to finish, they were incredibly... We honestly couldn’t be happier with the service we received from Gemma and Luke throughout our mortgage process. From start to finish, they were incredibly supportive, responsive, and efficient. As first-time buyers, the whole process felt quite overwhelming at times, but Gemma and Luke made everything so much easier to understand. They were always quick to respond to any questions we had (no matter how small!) and kept us updated every step of the way, which really helped put our minds at ease. Their professionalism, knowledge, and genuinely caring approach made such a difference, and we always felt like we were in safe hands. Thanks to their hard work and dedication, we’ve now received our mortgage offer, and we couldn’t be more grateful. We would highly recommend Gemma and Luke to anyone going through the mortgage process, they truly go above and beyond! Read more Read less

    {"display":"Mia H","full_name":"Mia H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Mia H 21st April 2026
  • 5/5

    Tembo have been amazing!

    Tembo have been amazing! Particularly Beth and Callum, they have answered our questions been responsive and took so much stress of the process for us.

  • 5/5

    We have been helped by Billy and jodie, who have bee...

    We have been helped by Billy and jodie, who have been more than helpful with our mortgage application. They have been quick to respond to... We have been helped by Billy and jodie, who have been more than helpful with our mortgage application. They have been quick to respond to any queries we've had and they have made the whole process less stressful. The communication has been fantastic and even when Billy and jodie have been out of office, someone else has been in contact with us to ensure that our application was still moving forward in their absence. Read more Read less

  • 5/5

    My experience with Tembo was excellent,.

    My experience with Tembo was excellent,. I am a first time buyer and was quite overwhelmed and worried that i would not get a mortgage.... My experience with Tembo was excellent,. I am a first time buyer and was quite overwhelmed and worried that i would not get a mortgage. Claudia was clear about what was available and all the options to me. She responded to all.my questions in a timely and concise manner. Once i found the house my mortgage offer took a matter of days. Great after care from Chelsea who was on hand to give me any further help or support with the next steps of buying a house., and continues to check in . Thanks so.much Tembo Read more Read less

  • 5/5

    Good communication excellent understanding support f...

    Good communication excellent understanding support from start to finish.

    {"display":"T bone","full_name":"T bone","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    T bone 21st April 2026
  • 5/5

    Great chat and great service

    Callum was professional and informative

  • 5/5

    Customer service at Tembo is superb.

    Customer service at Tembo is superb. Rhys and Callum helped us secure our mortgage and were always available for help and advice, both very friendly... Customer service at Tembo is superb. Rhys and Callum helped us secure our mortgage and were always available for help and advice, both very friendly and knowledgeable. Can’t recommend Tembo enough. 8 bananas. Read more Read less

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