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Tembo Money reviews

tempo money
Rated Excellent 4.82/5

Tembo Money reviews

Verified business Last reviewed within 14 days British bank awards winner
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 9,621 product reviews

Average score of 4.82/5
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo Money have trended negatively over the past 90 days

Tembo Money’s mortgage broker service is a lifesaver for first-time buyers and tricky cases, with friendly, clear, and speedy support that makes the whole process feel manageable. Their Lifetime ISA and Cash ISA products shine with competitive interest rates, easy-to-use apps, and helpful features that keep saving simple and motivating. Some users wish for faster interest payments and smoother ISA transfers, but overall it’s a solid choice for saving and borrowing.

Positive themes

  • Tembo Money Mortgage Broker made getting a mortgage easy with clear, friendly support throughout.
  • Tembo Money Lifetime ISA app is easy to use with great rates and helpful saving tools.
  • Tembo Money Cash ISA offers competitive rates with a user-friendly app that makes saving simple.

Negative themes

  • Tembo Money users find ISA transfers can be slow or problematic at times.
  • Some Tembo Money customers feel interest payments on ISAs could be faster.
  • A few found Tembo Money’s customer service patchy or slow to resolve issues occasionally.
Summarised by AI
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About Tembo Money

Tembo Money is an award-winning digital mortgage broker and savings platform.

Tembo Money was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo Money offers mortgages, lifetime ISAs and cash ISAs.

Tembo Money at a glance

Contact details

Website
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Social media

Reviews for Tembo Money

Showing 11 of 9621 company reviews Last reviewed within 14 days

Excellent team

Mortgage broker 28th June 2026

We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind.

Rated Excellent 5.00/5
Read more product reviews

First time buyer . Great experience!

Mortgage broker 25th June 2026

Karl, Poppy and Jeremy have all been fantastic! My partner and I are buying our first home together and they helped us every step of... Karl, Poppy and Jeremy have all been fantastic! My partner and I are buying our first home together and they helped us every step of the way. Karl and Poppy helped us with the obtaining the correct mortgage for our situation and Jeremy was great in helping us find appropriate insurance . Thank you Karl, Poppy and Jeremy ! Read more Read less

{"display":"RS","full_name":"RS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
RS
Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Rhys and Callum at Tembo were brilliant at supportin...

    Rhys and Callum at Tembo were brilliant at supporting us throughout the mortgage process. As first time buyers, we had no experience in this area... Rhys and Callum at Tembo were brilliant at supporting us throughout the mortgage process. As first time buyers, we had no experience in this area and they offered a very assured hand to guide us every step of the way. Would definitely recommend to others. Read more Read less

  • 5.00/5

    Excellent Service

    Service provided whilst starting my ISA and ongoing service has been excellent.

  • 5.00/5

    Fantastic provider

    Fantastic provider with a great combination of transparency and very efficient and quick service delivery when I have any queries or issues which need resolving.... Fantastic provider with a great combination of transparency and very efficient and quick service delivery when I have any queries or issues which need resolving. Very understanding and quick to help me out. Read more Read less

    {"display":"William S","full_name":"William S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    William S 11th June 2026
  • 5.00/5

    Tembo - a great example of modern financial services

    Tembo offers exactly what a modern financial services business should - an easy to use app with clear messages and jargon-free! Competitive interest rates too... Tembo offers exactly what a modern financial services business should - an easy to use app with clear messages and jargon-free! Competitive interest rates too - I've already recommended Tembo to others! Read more Read less

    {"display":"Cath S","full_name":"Cath S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Cath S 11th June 2026
  • 5.00/5

    Tembo was really intuitive, amd amazing service

    Tembo popped up as a top search result, and I found it super intuitive and easy to use, plus I could track my progress online!... Tembo popped up as a top search result, and I found it super intuitive and easy to use, plus I could track my progress online! Olivia and Chelsea were really helpful - they snagged us the best deal out there, met our needs and answered all our questions. Honestly, I've dealt with a few mortgage companies and advisors before, and Tembo, along with their customer care, was the best. Read more Read less

  • 5.00/5

    Best LISA provider

    Had LISA with Tembo and used their services to get mortgage via Barclays.

    {"display":"Zeeshan","full_name":"Zeeshan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Zeeshan 9th June 2026
  • 5.00/5

    Lifetime ISA

    Lifetime ISA. Dealt with this swiftly and released funds promptly, in order to complete.

    {"display":"Suhail N","full_name":"Suhail N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Suhail N 8th June 2026
  • 5.00/5

    Peter & Gemma were excellent.

    Peter & Gemma were excellent. Very accomodating, professional and helpful. The whole process was very quick.

  • 5.00/5

    Have had a great experience with Glen and Callum, th...

    Have had a great experience with Glen and Callum, they assured me on everything, worked with me to find a suitable lender when it was... Have had a great experience with Glen and Callum, they assured me on everything, worked with me to find a suitable lender when it was really difficult for us! Thank you so much both! Read more Read less

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