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Tembo Money reviews

tempo money
Rated Excellent 4.96/5

Tembo Money reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 1,904 product reviews

Average score of 4.96/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo Money have trended negatively over the past 90 days

Latest positive rating

5/5

Excellent service and great communication

Had a great experience with Tembo so far. Lucy in particular was very helpful in getting me the best deal and explaining everything clearly. Communication... Had a great experience with Tembo so far. Lucy in particular was very helpful in getting me the best deal and explaining everything clearly. Communication has been good with fast replies and they have done the majority of the legwork keeping it as stress-free as possible on my end. Read more Read less

Latest negative rating

1/5

Bad experience with the business,

Bad experience with the business,

{"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cash ISA
David 15th April 2025

About Tembo Money

Tembo Money is an award-winning digital mortgage broker and savings platform.

Tembo Money was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo Money offers mortgages, lifetime ISAs and cash ISAs.

Tembo Money at a glance

Contact details

Social media

Reviews for Tembo Money

Showing 11 of 1904 company reviews Last reviewed within 7 days

Excellent service and great communication

Mortgage Broker 29th April 2025

Had a great experience with Tembo so far. Lucy in particular was very helpful in getting me the best deal and explaining everything clearly. Communication... Had a great experience with Tembo so far. Lucy in particular was very helpful in getting me the best deal and explaining everything clearly. Communication has been good with fast replies and they have done the majority of the legwork keeping it as stress-free as possible on my end. Read more Read less

Rated Excellent 5/5
Read more product reviews

Tembo Mortgage Services

Mortgage Broker 28th April 2025

I have never used Tembo before and it got recommended via some colleagues that I work with. From the outset they have been brilliant, I... I have never used Tembo before and it got recommended via some colleagues that I work with. From the outset they have been brilliant, I have dealing with Jack as my mortgage broker and he has been brilliant in assisting me with securing a mortgage and also recommending Solicitors and a surveyor too. Additionally, once the mortgage application was put through I was then assigned a case manager Chelsea, who has been brilliant and has responded to all my emails in a timely manner. I would highly recommend using Tembo for mortgage services. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    So happy with Tembo money

    I decided to try Tembo money on a whim after seeing it advertised on my instagram. As a first time buyer I didn’t even know... I decided to try Tembo money on a whim after seeing it advertised on my instagram. As a first time buyer I didn’t even know where to start but we decided to set up our first call with Dom (mortgage advisor) who was absolutely fantastic. He took the time to thoroughly go through our finances, listen to our wants/needs and find us the best mortgage deal and explain exactly the steps we would need to go through, he was very good at keeping in contact and replying to emails and he made the whole process less stressful. Once we decided on which mortgage product to use, Chelsea became our case manager and was also excellent. She managed communication between myself and the mortgage broker which was great as this process was slightly more stressful leading up to the mortgage offer acceptance as they demanded lots of paperwork. Chelsea handled all of this and finally let us know that our mortgage offer had been accepted! We move into our flat this week, Dominic and Chelsea thank you so much!!!! Read more Read less

  • 5/5

    Best broker in all of the UK, best rates, products a...

    Best broker in all of the UK, best rates, products and their customer service is outstanding especially in the customer success department

  • 4/5

    Excellent service from Jack Dolphin and Chelsea Park...

    Excellent service from Jack Dolphin and Chelsea Parkins. Good communication and attention to detail, so a process was straightforward and made easy. Recommended.

    {"display":"Chris B","full_name":"Chris B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Chris B 24th April 2025
  • 5/5

    Dominic and Chelsea were incredibly helpful througho...

    Dominic and Chelsea were incredibly helpful throughout my mortgage process. Despite a slight snag, their excellent communication and support ensured everything was resolved smoothly. Highly recommend their services!

    {"display":"Mia M","full_name":"Mia M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Mia M 23rd April 2025
  • 5/5

    Fast and knowledgeable

    Callum and Jo were amazing and so professional and knowledgeable with sorting our BTL mortgage out in a very quick and hasle free process. They... Callum and Jo were amazing and so professional and knowledgeable with sorting our BTL mortgage out in a very quick and hasle free process. They were both very quick at answering our questions, sometimes in the most impossible times, which we didn't expect from them at all. Thank you Guys!! Read more Read less

    {"display":"JL","full_name":"JL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    JL 23rd April 2025
  • 5/5

    Contractor mortgage made easy.

    Contractor mortgage made easy. All through the process Hayley and Jessica guided us and kept us up to date with key information in a timely... Contractor mortgage made easy. All through the process Hayley and Jessica guided us and kept us up to date with key information in a timely manner and made sure we knew exactly what we needed to provide at each stage of the process. As a contractor, it was proving difficult to get a mortgage direct from the banks, but Hayley's prior experience with contractors meant the process was as smooth as possible. Couldn't be happier with the service and would recommend to all. Read more Read less

    {"display":"Eoghan O","full_name":"Eoghan O","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1208627.png"}}'s avatar
    Mortgage Broker
    Eoghan O 23rd April 2025
  • 5/5

    Tembo ISA

    Very easy to open an ISA using the phone app, even easier to transfer money into the account, plus the ISA gives a really competitive interest rate.

    {"display":"Phill W","full_name":"Phill W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Phill W 22nd April 2025
  • 5/5

    First time buyer recommended

    As a first time buyer, I was apprehensive knowing what to do and when, but Jack and Chelsea were really patience and helped guide me... As a first time buyer, I was apprehensive knowing what to do and when, but Jack and Chelsea were really patience and helped guide me through the process with ease. Tembo provides regular communication, good knowledge and works alongside you to give you the best value for your money. Would definitely recommend. Read more Read less

    {"display":"Alice","full_name":"Alice","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Alice 22nd April 2025
  • 5/5

    Best straight rate on the market - Tembo Cash ISA is...

    Best straight rate on the market - Tembo Cash ISA is an absolute no brainer. Only slight blip was connecting my bank account (tried to... Best straight rate on the market - Tembo Cash ISA is an absolute no brainer. Only slight blip was connecting my bank account (tried to connect my general saver) but their stunning customer service were able to help me straight away! App is super easy to use and the team were so helpful and friendly 10/10 Read more Read less

    {"display":"Francesca N","full_name":"Francesca N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Francesca N 22nd April 2025

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