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Tembo Money reviews

tempo money
Rated Excellent • 4.97/5

Tembo Money reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 1,846 product reviews

Average score of 4.97/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo Money have trended negatively over the past 90 days

Latest positive rating

5/5

Incredible Experience - Dominic & Chelsea

Super easy & amazing communication from Dominic & Chelsea! I put off starting the process of getting my mortgage for a while as I thought... Super easy & amazing communication from Dominic & Chelsea! I put off starting the process of getting my mortgage for a while as I thought it would be complicated and hard to understand but the team at Tembo made it so straight forward. A nice young, enthusiastic team who are positive, helpful and impressively quick at responding to any little query you might have. Felt completely at ease with my mortgage being in their hands and managed to get everything sorted in a couple of weeks. Thanks guys Read more Read less

{"display":"Christie Allan","full_name":"Christie Allan","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1161590.png"}}'s avatar

Latest negative rating

2/5

Poor value for money

The charge is ridiculous and the app is still broken.

{"display":"E","full_name":"E","avatar":{"url":"\/assets\/uploads\/avatars\/users\/840127.png"}}'s avatar
Lifetime ISA
E 20th February 2024
See more reviews for Tembo Money products

About Tembo Money

Tembo Money is an award-winning digital mortgage broker and savings platform.

Tembo Money was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo Money offers mortgages, lifetime ISAs and cash ISAs.

Tembo Money at a glance

Contact details

Social media

Reviews for Tembo Money

Showing 11 of 1846 company reviews • Last reviewed within 7 days

Incredible Experience - Dominic & Chelsea

Mortgage Broker • 10th April 2025

Super easy & amazing communication from Dominic & Chelsea! I put off starting the process of getting my mortgage for a while as I thought... Super easy & amazing communication from Dominic & Chelsea! I put off starting the process of getting my mortgage for a while as I thought it would be complicated and hard to understand but the team at Tembo made it so straight forward. A nice young, enthusiastic team who are positive, helpful and impressively quick at responding to any little query you might have. Felt completely at ease with my mortgage being in their hands and managed to get everything sorted in a couple of weeks. Thanks guys Read more Read less

{"display":"Christie Allan","full_name":"Christie Allan","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1161590.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

We had a fantastic experience working with our mortg...

Mortgage Broker • 10th April 2025

We had a fantastic experience working with our mortgage broker Beth and our case manager, Callum. They were both incredibly helpful and professional. Communication was... We had a fantastic experience working with our mortgage broker Beth and our case manager, Callum. They were both incredibly helpful and professional. Communication was excellent throughout the entire process—they kept us updated every step of the way and were always quick to respond to any questions we had. Beth did a great job explaining our options clearly and helping us find the right mortgage, and Callum was on the ball with our mortgage application. Their guidance made the whole process feel manageable. Read more Read less

{"display":"Mike M","full_name":"Mike M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Chelsea and Claudia were great, very responsive and...

    Chelsea and Claudia were great, very responsive and the service was great

    {"display":"Claire A","full_name":"Claire A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1161025.png"}}'s avatar
  • 5/5

    Tembo has really been wonderful and made our house b...

    Tembo has really been wonderful and made our house buying journey really easy. The tembo app is very informative and detailed expecially for first time... Tembo has really been wonderful and made our house buying journey really easy. The tembo app is very informative and detailed expecially for first time buyer. Bethany and Callum are the best. As a first time buyer they was very patient with us and explained in details what is needed.They got us great offer and replied every of our emails as fast as they could. I really can’t thank and recommend them enough. Read more Read less

    {"display":"chi","full_name":"chi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    chi 9th April 2025
  • 5/5

    Mortgage Application

    We approached Tembo following an on line search and were delighted with the service from beginning to end. Claudia was our initial contact and was... We approached Tembo following an on line search and were delighted with the service from beginning to end. Claudia was our initial contact and was so easy and straightforward to deal with and handled everything with speed and efficiency. We then dealt with Chelsea who was equally efficient and made the process so simple. Many thanks Tembo Read more Read less

    {"display":"Susan Shingles","full_name":"Susan Shingles","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1160212.png"}}'s avatar
  • 5/5

    Tembo have been fantastic from the word go, have ke...

    Tembo have been fantastic from the word go, have kept in touch regularly and have been really knowledgeable throughout. It has been such a simple process.

    {"display":"Annika H","full_name":"Annika H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Amazing service from Callum, thank you for your help

    Amazing service from Callum, thank you for your help

    {"display":"Calvin ","full_name":"Calvin ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent Mortgage Support

    From the moment we picked up the phone we felt supported and cared for. Beth was fantastic and Callum was brilliant, they were at the... From the moment we picked up the phone we felt supported and cared for. Beth was fantastic and Callum was brilliant, they were at the end of the phone whenever we called and were quick to get us through the process with ease. They made the process less stressful and you knew they understood the importance of the process to yourselves. Would recommend them to anyone who needs support when purchasing a house, got us the right deal that we needed. Read more Read less

    {"display":"Claire Trench","full_name":"Claire Trench","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1159932.png"}}'s avatar
  • 5/5

    First time buyers using a Tembo LISA, everything was...

    First time buyers using a Tembo LISA, everything was easy and simple, thank you Fae, Faye and Elly for making the potentially stressful experience easy

    {"display":"Tom H","full_name":"Tom H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Tom H 8th April 2025
  • 5/5

    Would highly recommend Tembo.

    Would highly recommend Tembo. Fae, Faye, and Elly were incredibly friendly and professional throughout and made what could have been a very stressful experience a... Would highly recommend Tembo. Fae, Faye, and Elly were incredibly friendly and professional throughout and made what could have been a very stressful experience a breeze. We were not expecting to get a mortgage offer issued so soon, but the process was a lot faster than expected thanks to those at Tembo. Read more Read less

    {"display":"Natasha F","full_name":"Natasha F","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1159903.png"}}'s avatar
  • 5/5

    Painless process for FTBs!

    I was able to access Tembo’s mortgage broker services free of charge as I am an LISA customer. Fae was our mortgage advisor and was... I was able to access Tembo’s mortgage broker services free of charge as I am an LISA customer. Fae was our mortgage advisor and was amazing. We’re first time buyers so naturally had a lot of questions and wasn’t really sure what exactly was going to happen. Fae was really great at guiding us through and always super responsive. She definitely put us at ease and made the process painless. Elly was also super helpful! Definitely would recommend. Read more Read less

    {"display":"Rosie S","full_name":"Rosie S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1159800.png"}}'s avatar
    Mortgage Broker
    Rosie S 8th April 2025

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