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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2077 reviews)

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4.89

Based on 2,077 reviews, last reviewed 8th Mar 2025

138200% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Used them twice, Brilliant process, easy and would u... Used them twice, Brilliant process, easy and would use them again for my next mortgage Reviewed on: 8th March 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2077)

Review of the Better.co.uk, Mortgage Broker:

Amazing!

I have gone with better the last few years and will be returning! Amazing company Reviewed on: 27th February 2025

Great customer service

Representatives offered good advice and were quick to complete tasks. They got back to you efficiently and in good time. I asked lots of questions and they made time for me. Reviewed on: 4th March 2025

Excellent Brokers

They were incredibly professional and managed to find us an affordable mortgage deal where many other brokers had failed to. Reviewed on: 4th March 2025

Friendly, supportive & professional service

Friendly, supportive & professional service Reviewed on: 4th March 2025

Great experience

The communication was good. The mortgage experts were very helpful. Reviewed on: 4th March 2025

Great service, good and clear communication, underst...

Great service, good and clear communication, understand the customer's need Reviewed on: 4th March 2025

Cheapest in town!

I usually always get comparative quotes when I get my quote from Better, but it's always a waste of time - the Better mortgages are always, well, Better! Reviewed on: 4th March 2025

Paolo was phenomenal, pleasure to deal with.

Paolo was phenomenal, pleasure to deal with. Reviewed on: 4th March 2025

Better than Most Brokers

The journey to getting my mortgage started very well, with constant updates and a lot of support and advice. However, when the bank's underwriter started using weird tactics to undermine the process and cause me to lose out, i didnt get the level of help that I gotten used to, suddenly no one was answering my questions, I felt like I was being avoided and i suffered a month's delay making the seller very unhappy. I eventually got to the bottom of the issue and my mortgage was approved. I am not scoring Better.co.uk low despite the negative, because they were really perfect most of the time. Reviewed on: 4th March 2025

Really good customer service and gave us their time...

Really good customer service and gave us their time and and helped us fully throughout the full process Reviewed on: 4th March 2025

I have already recommended Better.

I have already recommended Better.co.uk to a property investor. It's a no brainer to use Better.co.uk when they have all the deals, work super fast at no cost to the client. Fantastic! Reviewed on: 4th March 2025

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