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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2137 reviews)

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4.89

Based on 2,137 reviews, last reviewed 12th Jun 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent experience. Excellent experience...all members of the team are professional and everything went smooth. Reviewed on: 12th June 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Better.co.uk Mortgage Broker reviews (2137)

Review of the Better.co.uk, Mortgage Broker:

Brilliant service

Received absolutely brilliant service from Charlie at Trussle in 2018/19 when purchasing our first house. They found us a great mortgage product and were there every step of the way to guide us through the house buying/mortgage process. We are currently using them again in order to remortgage as our initial deal is coming to an end, and so far so good again (and again, hats off to Charlie for picking up where he left off in 2019!) Reviewed on: 23rd February 2021

Clarity of response

At a time of financial uncertainty, Better were clear, concise and accurate with information and service Reviewed on: 10th March 2025

Jamie from better helpless be through my mortgage at...

Jamie from better helpless be through my mortgage at a time when interest rates where quite unstable, he was great at educating me on my option and the whole process was really smooth. Reviewed on: 9th March 2025

Friendly & Easy

It was the easiest option we used and gave us access to offers we hadn’t come across before. They saved us money and were very friendly Reviewed on: 9th March 2025

Harry was an excellent advisor.

Harry was an excellent advisor. He found us the best deal and helped us through the whole process. He was excellent and provided the best service. Reviewed on: 9th March 2025

Great value mortgage broker, good service

Dan provided excellent customer service throughout and locked in a great mortgage rate for me. The service was free of charge as well which was fantastic. Reviewed on: 9th March 2025

They were friendly, helpful and made it easy

They were friendly, helpful and made the process straightforward. Explained everything along the way. Reviewed on: 9th March 2025

Mortgage

Efficient and good experience. Good communication Reviewed on: 9th March 2025

Great service

Great service. Great website. Easy to get answers! Reviewed on: 9th March 2025

Amazing 15 out of 10 !!

Amazing. Always available and communicating. Nothing is ever a problem. You don’t get the feeling that someone is working entirely for your benefit with others like you do with these guys Easy. Amazing. Can’t recommend enough Reviewed on: 9th March 2025

On top of my mortgage

Guys were responsive and sorted everything promptly. Reviewed on: 9th March 2025

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