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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Mortgage

4
Efficient and good experience. Good communication Reviewed on: 9th March 2025
Charlotte A's avatar
Charlotte A

Great service

5
Great service. Great website. Easy to get answers! Reviewed on: 9th March 2025
M and M S's avatar
M and M S

Amazing 15 out of 10 !!

5
Amazing. Always available and communicating. Nothing is ever a problem. You don’t get the feeling that someone is working entirely for your benefit with others like you do with these guys Easy. Amazing. Can’t recommend enough Reviewed on: 9th March 2025
Matt W's avatar
Matt W

On top of my mortgage

5
Guys were responsive and sorted everything promptly. Reviewed on: 9th March 2025
Jose's avatar
Jose

Used them twice, Brilliant process, easy and would u...

5
Used them twice, Brilliant process, easy and would use them again for my next mortgage Reviewed on: 8th March 2025
James M's avatar
James M

Appreciated them following up on my case, as I've be...

5
Appreciated them following up on my case, as I've been very busy recently and not been able to adequately focusing on obtaining a good rate for my re-mortgage and I appreciated that the caseworker followed up with a phone call to ensure that we didn't lose out on any good rates on offer Reviewed on: 8th March 2025
Marion's avatar
Marion

Broker was very helpful and made the whole process f...

5
Broker was very helpful and made the whole process for a first time buyer much easier and less stressful than anticipated. Reviewed on: 8th March 2025
Chris's avatar
Chris

Excellent advice and customer service throughout wha...

5
Excellent advice and customer service throughout what is a stressful time. I really felt you were with us every step of the way. Reviewed on: 8th March 2025
Mark M's avatar
Mark M

I always feel like I’m in great hands with the bette...

5
I always feel like I’m in great hands with the better team. They are efficient and thorough and always have multiple options available to me. Hence why I keep coming back. Reviewed on: 8th March 2025
Letteisha R's avatar
Letteisha R

Very helpful and prompt with communication.

5
Very helpful and prompt with communication. Things were done on the time they were promised. Reviewed on: 8th March 2025
KK's avatar
KK

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