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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2137 reviews)

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4.89

Based on 2,137 reviews, last reviewed 12th Jun 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent experience. Excellent experience...all members of the team are professional and everything went smooth. Reviewed on: 12th June 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Better.co.uk Mortgage Broker reviews (2137)

Review of the Better.co.uk, Mortgage Broker:

Brilliant service

Received absolutely brilliant service from Charlie at Trussle in 2018/19 when purchasing our first house. They found us a great mortgage product and were there every step of the way to guide us through the house buying/mortgage process. We are currently using them again in order to remortgage as our initial deal is coming to an end, and so far so good again (and again, hats off to Charlie for picking up where he left off in 2019!) Reviewed on: 23rd February 2021

So easy and helpful

Found me a great deal, and followed it though to the end was so easy to deal with and so helpful. Reviewed on: 7th March 2025

Clueless first time buyer

First time buyer with no idea of what we are doing and they walked us through everything and were very helpful and available throughout the process. Reviewed on: 7th March 2025

I found the whole experience very easy with very fri...

I found the whole experience very easy with very friendly staff. Reviewed on: 7th March 2025

Absolutely fabulous

Absolutely fabulous , Very friendly and convenient. Clear directions and always available to assist. Reviewed on: 7th March 2025

Always prompt in replying, thorough with their advic...

Always prompt in replying, thorough with their advice and clarity. Provide options with good detail to make an informed decision. Good presentation of information with the layouts/ templates used. Reviewed on: 7th March 2025

Very helpful and value for money

Very helpful when sorting my Mortgage. Made it quick and easy and was a much cheaper option for help and advise. Reviewed on: 6th March 2025

Highly recommended

This was the second time that I’ve used Better. The communication was good and they made what can be a stressful time much better! Reviewed on: 6th March 2025

Great support, really good service and advice

Great support, really good service and advice Reviewed on: 6th March 2025

Very easy to navigate and helpful

Very easy to navigate and helpful Reviewed on: 6th March 2025

Really good, no major issues.

Really good, no major issues. Would have given them 5 stars but they promised me £200 Amazon vouchers and never gave them to me. Reviewed on: 6th March 2025

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