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Bikesure: Motorbike reviews

Name: Motorbike
Rating: 1.25 (59 reviews)

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1.30

Based on 59 reviews, last reviewed 13th Nov 2024

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

3 star

2 star

93%

Latest highest rating:

5

Easy to use, value for money and helpful! Easy to use, value for money and helpful! Reviewed on: 24th August 2024

Latest lowest rating:

1

Avoid these guys. Awful experience! Should have realised they are a broker. They only ever cared about their money and what they were owed. I lost 8-9 months of money, then got hit with ... Read more Reviewed on: 13th November 2024

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About this product

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Bikesure Motorbike reviews (59)

Review of the Bikesure, Motorbike:

Extortionate cancellation fee.

Arranged insurance via a comparison web site. Got a message two days later to call them in order to ‘validate my insurance ‘. Apparently some of the information about the bike was incorrect after me inputting the registration on line therefore an extra £300 was needed to provide cover. I told them to cancel the policy and they charged me a £65 cancellation fee. This without any policy being brought into force until 1st February. Reviewed on: 8th January 2024

They've been taking payments without my knowledge for the last 2 years

I switched to another insurer 2 years ago and just found out they've still been taking payments to insure vehicles I don't even own anymore. Reviewed on: 26th September 2022

Overcharged for cancellations.

... just a broker. Had to cancel policy (sold bike) and got charged £65 just to cancel. Shocking. Reviewed on: 2nd September 2022

Scammer

Rip Off ( online SCAM ) Rip Off, scam, con whatever you want call this company, I got online policy with them £127 and I had to return the bike as bike was not worth £1 therefore when I ask them to cancel the policy they try to charge me £95 after I argue with them they went down to £60 !! Totally rip off, stay away from this con company! Reviewed on: 26th August 2022

Don't use bikesure insurance

Don't use bikesure insurance having money troubles with cost of living Increase so sold my motorbike to pay outstanding bill and cancelled my policy they wanted 169 pounds upfront I explained I couldn't pay any money til 1st of next month they refused to make a payment plant to start from then and demanded the first payment date to be within 14 days which will mean each month I can't pay absolute terrible service my policy quote was 35 pound they then took it up to 45 as they said some of the details weren't correct absolute money grabbing bastards I have severe mental health and got the motorbike help me cope with stress in the end all bikesure have done is made it a unpleasant experience never again will I go with them or recommend them stay well clear Reviewed on: 12th August 2022

Cowboys AVOID

Bikesure are the type of company that give insurers a bad reputation. The company is vile, please let my bad experience save you from the same Reviewed on: 9th July 2022

Robbers

Shocking company. Started a policy to begin 2 days after paying for it. Got a call 4 days after start date to say that not all details are correct so they asked the same questions I answered when I applied, changed the answers against my will and charged me a tonne extra. No choice. Fast forward a week and I've just come home to a letter stating they're cancelling my policy because they "still require clarification on some of the answers I provides online". The letter was made 8 days ago and the policy ended yesterday. No emails, no calls to say this issue has been resolved in the meantime. No notice of this letter being sent out when they last called me. I've been sat on hold to the number in the letter for 15mins and still waiting. I could've ridden out today uninsured without knowing. Absolutely shocking service and robbing company. The only upside was that I got to ride my partners bike whilst waiting for mine. Reviewed on: 1st July 2022

NIGHTMARE

Please, if you're a foreigner, don't choose this insurance! They are not only racist, but they will ask for the same documents not once but 3 or 4 times, and you'd feel like you haven't been insured and you've been driving like a criminal. FIND INSURANCE SOMEWHERE ELSE, THIS IS RACIST, SEGREGATIONIST, AND EXPENSIVE! Reviewed on: 1st July 2022

Scam of a company

Avoid!!! Cancelled my policy and refused refund. Go to umbudsman let’s get them closed down. Reviewed on: 23rd May 2022

They are pilfering money by intimidating people

Their business model is giving cheap insurance. Then pilfering money by intimidating people. 1) They canceled none sense. 2)Canceled due to my address is not the same as my driver's license. 3)They asked for documents. 4)They did not like documents. 5)My locked garage seems not locked for them so they want me to pay more. Reviewed on: 16th March 2022

Dovisbikes

I just love fixing bikes in free time since when I was a little boy Reviewed on: 9th March 2022

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