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Boom Community Bank: Savings reviews

Name: Savings
Rating: 4.93 (456 reviews)

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4.91

Based on 456 reviews, last reviewed 5th Jun 2025

9600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

Always get prompt answers questions and good guidance. I never have any problems getting answers to questions. Although I never visited the counter, the support has always been very good. A member of staff... Read more Reviewed on: 5th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

Boom Community Bank Savings reviews (456)

Review of the Boom Community Bank, Savings:

Very helpful staff and a caring attitude.

Very helpful staff and a caring attitude. Affordable loans and a great way to save. Reviewed on: 3rd May 2024

Always get prompt answers questions and good guidance.

I never have any problems getting answers to questions. Although I never visited the counter, the support has always been very good. A member of staff has always been prompt to my assistance. Reviewed on: 5th June 2025

Nice people to do business with.

Nice people to do business with. They help with every issue and never fail to respond to a request Reviewed on: 5th June 2025

Good communication like what they stand for .

Good communication like what they stand for . Very prompt Reviewed on: 5th June 2025

Helped with all my needs and made my life much eas...

Helped with all my needs and made my life much easier with my finance Reviewed on: 5th June 2025

Problems; too few to mention

I have very rarely experienced problems with Boom Community Bank Savings, but if I do there is always a friendly knowledgeable voice at the end of the phone to assist Reviewed on: 5th June 2025

Friendly, sympathetic staff were very helpful when I...

Friendly, sympathetic staff were very helpful when I contacted them about my late husband's account. My query was answered quickly and the account was transferred to me without any problem. Reviewed on: 5th June 2025

They don't bombard me with information I don't need

They don't bombard me with information I don't need Reviewed on: 5th June 2025

good bank !

good bank ! I had to open an account cause Crawley Council asked it ! Reviewed on: 5th June 2025

Staff are always prepared to go the extra mile to help.

Staff are always prepared to go th Reviewed on: 5th June 2025

Savers are valued for their contribution

Saving with Boom Community Bank is really about contributing to our community rather than personal gain. That said, savings are fully protected and Boom really make me as a saver feel valued and always give time for questions and answers at the AGM. So the personal reward is very satisfying all round. Reviewed on: 5th June 2025

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