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Boom Community Bank: Savings reviews

4.70
Based on 504 reviews, last reviewed 7th Jul 2026
1800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Peace of Mind Any issues, there is excellent Customer Service Reviewed on: 7th July 2026
Anne Doc's avatar
Anne Doc

Latest lowest rating:

1

Difficult to communicate with. Difficult to communicate with. Changes your product without nforming you. Reviewed on: 23rd May 2026
Paul's avatar
Paul

About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Savings reviews (504)

Great

5
Always been very responsive and supportive. Reviewed on: 8th July 2021

Mr Graham Beesley

5
Wonderful helpful and ionformative customer facing team make Boom my first choice for savings. Reviewed on: 8th July 2021

Family Bank

4
Helpful friendly staff Small “family” local Bank for local people. Reviewed on: 8th July 2021

Extremely pleased with the services

5
I am extremely pleased with the experiences with Boom CU, I feel they offer a great scheme that is beneficial and easy to use, so much so that I have successfully encouraged my Fiancée to enrol. Boom CU has great customer engagement and I feel they put the customer at the centre of what they do. Reviewed on: 8th July 2021

I love Boom!

5
The staff at Boom are efficient, effective and responsive. They’re also lovely and friendly too! Reviewed on: 8th July 2021

From loan to savings

5
Took a loan from Boom CU and as part of the repayment I had to open a savings account. I’ve since repaid the loan but kept the savings account open which is very convenient, the money is deducted from my salary monthly. This had been a great way for me to save without thinking about it. The online platform is very easy to use and withdraw money when needed. Reviewed on: 8th July 2021

Excellent customer service

5
I have been with Boom Credit Union for a number of years and I have always had an excellent service. Everyone time I have had an enquiry this has been dealt with professionally and competently. I would recommend this scheme for everyone in relation to saving from your salary really does help with savings for holidays or unexpected expenses. Reviewed on: 8th July 2021

Friendly

5
Boom is a safe place for my savings. Reviewed on: 8th July 2021

Way to go!

4
Credit Unions should always be the 1st port of call - BOOM covers a great area. Reviewed on: 8th July 2021

Good to feel your savings are doing some good

5
Boom is extremely efficient in its administration of savings. That is reassuring when you put your money with a small organisation. You feel your savings are doing some good, but also that you will definitely be able to get them back when you need them. Reviewed on: 8th July 2021

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