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Brightside: Car Insurance reviews

Name: Car Insurance
Rating: 4.56 (1385 reviews)

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4.50

Based on 1,385 reviews, last reviewed 5th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service and helpful. Great customer service and helpful. Reviewed on: 5th September 2024

Latest lowest rating:

1

Absolute Ripoff Absolute ripoff, cancelled a policy and it cost 25% of the whole years premium. Wouldn't use Brightside ever again, not even if they were the cheapest... Read more Reviewed on: 23rd June 2023

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About this product

Brightside car insurance reviews on Smart Money People come from drivers like you! You can read these honest Brightside car insurance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Brightside before, you too can write a short Brightside car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

Brightside Car Insurance reviews (1385)

Review of the Brightside, Car Insurance:

Absolutely shocking

3 emails, numerous phonecalls (to there customer service or lack of) and all I got was the chance to speak to them through a weblink, they should be seriously looked at. Trying to rip people off, £162 they wanted for an exit fee, then I told them I'm within my 14 day cooling off period/credit consumer act then all of a sudden it was £1.65. I ended up screenshotting It, I never thought I'd be on a page like this but they are a disgrace Reviewed on: 4th July 2022

I looked on the Brightside

I chose brightside because they offered me the same coverage as my last insurer but where more than £200 cheaper. Reviewed on: 3rd September 2019

Best car insurance

Good price and very nice customer service Reviewed on: 3rd September 2019

Best Insurance Company

Best price on market , best insurance company Reviewed on: 3rd September 2019

Great help with recent claim

My time with Brightside has been a good experience. Recently had an accident so has to make a claim, which was easy to do, with helpful and friendly staff on the phone to help. Staff knew how to advise me and were confident in helping me win my case. Reviewed on: 3rd September 2019

The Brightside of the road

Excellent value, Easy to use , Friendly and knowledgeable staff . I wouldn’t use anyone else to insure my car Reviewed on: 3rd September 2019

As painless as getting insurance cab be

Easy to take out insurance and save money online. Received all relevant documents quickly via email Reviewed on: 3rd September 2019

Fantastic service and no ridiculous administrative fees.

I have been getting my motorcycle multi-bike policy with them for eight years. I chop and change bikes quite regularly and there has never been any drama. No expensive admin fees and no huge increase each year. Just a good, stable service. I would not use anyone else. Reviewed on: 3rd September 2019

Good response and support so far

I am a new customer and yet to see all services but so far my contact with the company is good and very proactive updates on my account. Reviewed on: 3rd September 2019

Car Insurance

Fantastic service would highly recommend. Reviewed on: 3rd September 2019

Outstanding service

My new policy was sorted very quick, their website was very easy to use, and i feel confident that I'm in good hands if i was to have an accident. Thank you brightside. Reviewed on: 3rd September 2019

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