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Buckinghamshire Building Society: Savings reviews

Name: Savings
Rating: 4.53 (658 reviews)

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4.49

Based on 658 reviews, last reviewed 2nd May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

26%

Latest highest rating:

5

Streets ahead compared to large banks. Recently opened two accounts with the Buckinghamshire Building Society and I have been extremely impressed by the high level of service provided both... Read more Reviewed on: 2nd May 2024

Latest lowest rating:

1

STILL NO APOLOGY FROM BUCKS BUILDING SOCIETY! Still no apology for trying to pay me c.£40 interest less than I was due.. Very poor customer service. Reviewed on: 20th April 2024

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About this product

Buckinghamshire Building Society savings reviews can help you to find out more about life at Buckinghamshire Building Society. How easy is it to contact Buckinghamshire Building Society? And how friendly are they? Our Buckinghamshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Buckinghamshire Building Society Savings reviews (658)

Review of the Buckinghamshire Building Society, Savings:

???? YOU TRUST BUCKS WITH YOUR SAVINGS ????

I had had modest savings with Bucks Building Society since the 1990s. But then they took my savings away from me, only telling me when I phoned that the account had been closed. After a lot of worry that I had been scammed, it turned out that Bucks themselves had closed my account and taken my savings! The Financial Ombudsman Service advise me that there were a number of similar closures around this time. Well, I got my savings back .... eventually .... But then they reckoned I was only due £1.35 in interest. When I queried this, it turned out the correct figure was over £40! SO IF YOU WANT A SOCIETY THAT TAKES YOUR MONEY AWAY FROM YOU WITHOUT YOUR CONSENT, AND THEN TRIES TO GET AWAY WITH PAYING YOU A FRACTION OF THE INTEREST YOU ARE DUE, GO TO THE BUCKS! I corresponded directly with the Chief Executive, Board of Directors and Head of Operations after the problem became apparent. They took months dealing with things, and, when I further complained about their service, they took weeks looking into this and then the person who had dealt with the original case (Yes, the person I was complaining about!) reviewed the case and advised their service was perfect! .... (REALLY??? .... A RESPECTED FINANCIAL INSTITUTION THAT CALCULATES INTEREST AT £1.35 RATHER THAN OVER £40 .... PERFECT ?????) If I had not queried things, I would have been left with just £1.35 interest. And if I hadn't complained after discovering my money had been taken, I'd have had no savings, and no interest! Reviewed on: 31st March 2022

AGM Member Review

Good personal service. Staff always very pleasant on the phone. Reviewed on: 19th April 2023

AGM Member Review

Friendly over telephone. I would like to see a competition in your yearly AGM back. I saw at Colton BS they require you to just fill out a slip and be entered to win a hamper worth Reviewed on: 19th April 2023

AGM Member Review

The fact it is still a mutual BS and offered the best interest rates at the time I had some money to find a home for. Reviewed on: 19th April 2023

AGM Member Review

Easy to deal with, helpful, efficient. Reviewed on: 19th April 2023

AGM Member Review

Very good about raising interest rates when the bank rate e.g. currently, an instant access account is paying 3.45% whilse another provider is at 2.85%. The customer service by phone seems to work well. Reviewed on: 19th April 2023

AGM Member Review

Staff always pleasant and helpful. Reviewed on: 19th April 2023

AGM Member Review

Clarity of communication by kind members of staff. Reviewed on: 19th April 2023

AGM Member Review

Keeps me fully up-to-date with information. Small friendly building society. Reviewed on: 19th April 2023

AGM Member Review

They offer fairly competitive rates. Reviewed on: 19th April 2023

AGM Member Review

On fixed % bonds, an early exit (paying of course) should be offered - it allows access in cases of emergency or accessing better rates. Reviewed on: 19th April 2023

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Buckinghamshire Building Society: Savings reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Buckinghamshire Building Society Savings reviews (658)

???? YOU TRUST BUCKS WITH YOUR SAVINGS ????

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

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