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Zempler Bank (formerly Cashplus): Credit Card reviews

Name: Credit Card
Rating: 4.85 (3342 reviews)

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4.86

Based on 3,342 reviews, last reviewed 9th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer services is very helpful and solve the issues Customer services is very helpful and solve the issues Reviewed on: 6th May 2024

Latest lowest rating:

1

What a joke, .... Customer Service I havent used my CC in months, cleared the balance, but didnt stop making the SO payments to the card, so my card is in credit, called them and asked ... Read more Reviewed on: 9th August 2024

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About the Credit Card

Zempler Bank offers personal credit cards with competitive interest rates and various features designed for individual financial needs. Benefits include fraud protection, contactless payments, and integration with the Zempler app for easy management and real-time spending alerts. The card also offers rewards and cashback on purchases

Zempler Bank rebranded from Cashplus on 9 July 24. If you have a Zempler Bank credit card, please tell other customers what you think on Smart Money People.

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Zempler Bank (formerly Cashplus) Credit Card reviews (3342)

What a joke, .... Customer Service

I havent used my CC in months, cleared the balance, but didnt stop making the SO payments to the card, so my card is in credit, called them and asked if i could have a new card so that i can spend the funds that i paid extra, asked me several seciurity questions, i answered one incorrectly, I dont know what one, so failed the security check , asked to speak to the supervisor, was told to call back, the operator was rude ( Gocha?) her name was, so if i need to my money back i have to call again, i asked her to ask me another security question the answer was no, please be my guest and call to me to resolve this 07730386837 Reviewed on: 9th August 2024

Customer services is very helpful and solve the issues

Customer services is very helpful and solve the issues Reviewed on: 6th May 2024

Love this company they are so easy to set up and the...

Love this company they are so easy to set up and they make it easy to understand the interests rates Reviewed on: 1st May 2024

Cashplus gave me a credit card with a reasonable cre...

Cashplus gave me a credit card with a reasonable credit limit when others decided not to. First to admit I have had problems with credit but this company are prepared to give me another chance. Early days yet though as I have only had the card for 5 months, but so far it has been a positive experience. Reviewed on: 16th April 2024

Great service easy to do had to call them about a ce...

Great service easy to do had to call them about a certain limit they asked to see me statements and will let me know soon as they can and assured me they will look into the matter and carry on using your card as normal good easy service Reviewed on: 16th April 2024

No problem with. Cashplus

No problem with. Cashplus great bank in UK great to deal with understanding the way life is at the moment with the cost of living chris ball ann ball Reviewed on: 5th April 2024

great service, never had a problem.

great service, never had a problem. Reviewed on: 5th April 2024

Quick and easy steps from applying the card and acti...

Quick and easy steps from applying the card and activating Reviewed on: 4th April 2024

There was a time I couldn’t set up my app and I call...

There was a time I couldn’t set up my app and I called the customer service, it was done for me like a magic and the person that attended to me asked if I had any help with anything else which meant he wasn’t in a hurry to discharge me off the phone. He wanted to know if I was satisfied which to me was the best customer service support. He advised me not to hesitate to call back. That was great. Reviewed on: 4th April 2024

Good customer service.

Good customer service. Been approved quick and efficiently. Reviewed on: 3rd April 2024

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