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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37474 reviews)

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4.95

Based on 37,474 reviews, last reviewed 8th Dec 2024

63% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best account out there currently. The best account out there currently. Getting cashback and excellent customer service. Reviewed on: 8th December 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37474)

Review of the Chase Bank, Current Account:

Very easy app to use

Recommended Chase to a family member and this was so important to us recently as my brother in law was taken ill on holiday and was able very easily to transfer funds to him to pay for vital hospital bills. Literally a life saver Reviewed on: 16th March 2023

I use the app daily to manage money.

I use the app daily to manage my money. I get 1% Cashback on spending to most companies and I get 5% on savings. I earned nearly £200 Cashback since I joined Chase. Using the card abroad is good too as exchange rates are very good and there’s Cashback too. Reviewed on: 24th May 2024

Love getting cash back.

Love getting cash back. I always used to use my credit card to make purchases and pay it off in full at the end of the month. Now I use my Chase Current Account which gives me cash back - Brilliant!!!!! Reviewed on: 24th May 2024

Straightforward

Current account is straightforward and does exactly what it says on the tin. Opens up opportunity for excellent instant access savings account. Reviewed on: 24th May 2024

Such a smart app!

Such a smart app! Chase has an easy to use app that makes all my banking so quick and simple. Reviewed on: 24th May 2024

Great experience

very competitive products with very easy to use app, features that other banks don't allow such as copying card details and opening accounts very swiftly Reviewed on: 24th May 2024

Easy and has everything you could need

So easy to set up, to use, very prompt customer service and app interface is great. No issues (and no fees) when using abroad. Good security checks also to verify payments. Savings account earns decent interest. And I’ve not once had to sit on hold waiting to get through to someone in relation to this account ever! Reviewed on: 24th May 2024

Cracking little current account.

Cracking little current account. Very modern and easy to use app. The cash back is unrivalled and I currently have been selected for a 5.1% easy access saver alongside. The ability to create additional mini accounts off your main is great for safety and the odd issue I’ve had has been resolved quickly through the chat feature. Just needs international payment support and truelayer connectivity for me now. Reviewed on: 24th May 2024

Banking as it should be done.

I was attracted to Chase by the 1% cash back offer but everything about the bank will make me stay. It feels like I finally have a bank that’s helping me. Great features, great app, hard to find anything they could improve! Reviewed on: 24th May 2024

Truly Innovative Banking

The Chase current account is truly innovative banking; there’s nothing else like it on the market and it makes a huge difference to how I manage my money. The separate account feature makes a world of difference, and the app is so easy and clear to use. It all feels like it was designed with the customer in mind, from the app features to the products and options. I don’t know how I ever managed without Chase! Reviewed on: 24th May 2024

They are really good with customer service, queries...

They are really good with customer service, queries are dealt with quickly. Promos and cashback were good until the recent change of requiring £1500 put into your account monthly to receive cashback. Reviewed on: 24th May 2024

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