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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44329 reviews)

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4.94

Based on 44,327 reviews, last reviewed 3rd Feb 2026

1400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best bank app Excellent app and competitive product. It's clear that previously they were focusing on customer acquisition so had very attractive offers - which are... Read more Reviewed on: 3rd February 2026

Latest lowest rating:

2

Not so good since they limited what purchases qualif... Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (44327)

Best bank app

Excellent app and competitive product. It's clear that previously they were focusing on customer acquisition so had very attractive offers - which are now less attractive, but still one of hte best in the market. Exceptional app - everything is intuitive and you can do anything. However, I would really have appreciated a web app as well, as many of us prefer to manage money on computer instead of mobile screens. Reviewed on: 3rd February 2026

Started off amazing and has continued.

Started off amazing and has continued. Saving rates have dropped by quite a lot though since “rewards” have gone. Reviewed on: 1st February 2026

It has been great since I joined them and I am very...

It has been great since I joined them and I am very happy with their service Reviewed on: 27th January 2026

Cash back on fuel and groceries on your current account

Cash back on fuel and groceries on your current account Reviewed on: 26th January 2026

Efficient with really great support

A simple, quick and reliable payment system, with excellent customer support service Reviewed on: 26th January 2026

Perks including round up and interests rates

Good interest rates and perks. Love the round up feature Reviewed on: 25th January 2026

App very easy to use.

App very easy to use. Good introductory interest rates. Customer service excellent. Reviewed on: 25th January 2026

Chase provides a great current account with cashback...

Chase provides a great current account with cashback available for regular spending. Reviewed on: 25th January 2026

Great app and customer service

Easy app experience - very intuitive, quick and supportive customer service, easy to use abroad. Overall a great bank! Reviewed on: 25th January 2026

Chase bank experience has been great

My experience with Chase bank has been very positive, they were quick to respond when I needed help and the app is very user friendly. There are notifications for payments (recent and upcoming) which I find really helpful and it's easy to transfer money to my savings accounts. Reviewed on: 25th January 2026

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