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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49007 reviews)

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4.86

Based on 49,007 reviews, last reviewed 14th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing bank! Amazing bank! 10/10 customer service with amazing perks such as cashbback and round up !! Reviewed on: 14th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49007)

Amazing bank!

Amazing bank! 10/10 customer service with amazing perks such as cashbback and round up !! Reviewed on: 14th June 2026

The cashback deal changes too frequently

The cashback deal changes too frequently and has too many strings attached to it. Purchases eligible for cashback are far more restricted than what they were when I first opened the account back in 2022. Reviewed on: 12th June 2026

Easy to use.

Easy to use. Easy to set up online. No fees for use abroad Reviewed on: 11th June 2026

It is an improvement to to include restaurants in th...

It is an improvement to to include restaurants in the cash back and increase the rate to 2 % Reviewed on: 11th June 2026

Great App and customer service.

Great App and customer service. Whenever I have an issue it is resolved efficiently and timely Reviewed on: 11th June 2026

Chase started off really great, but only average now.

Chase started off really great, but little by little all the benefits have been eroded away. Reviewed on: 11th June 2026

All run smoothly and great customer service support

All run smoothly and great customer service support Reviewed on: 11th June 2026

Great bank

Been with Chase a few years now. Currently receiving 1% cashback on supermarket shopping, due to incresse to 2% in July but will include restaurants/shops etc, you only need to keep £1,000 in savings. Also found card good for purchases abroad. Reviewed on: 11th June 2026

Outstanding Customer Care and Communication have bee...

Outstanding Customer Care and Communication have been delivered in every Aspect of my relationship with Chase Bank . As an Online Banking Facility it has been First Class and my Experiences in using Chase facilities while Overseas Underpins what a GOLD STANDARD COMPANY they really are. Reviewed on: 11th June 2026

No problem dealing with them .

No problem dealing with them . App works very smoothly and efficiently. Reviewed on: 11th June 2026

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