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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Love the round up feature with the added interest an...

Love the round up feature with the added interest and how simple the app is. Being able to swipe down and reset instead of reloading the app is great too. Best interest rates I have seen in a bank aswell. Reviewed on: 4th March 2026

Great experience over two years with Chase

I use my Chase current account for all my personal expenditure and I find it really simple and easy to use. The app is great and the cashback offer is good. It is much easier to make transfers/payments with Chase than my other banks. I had an issue with receipt of payment for a car I was selling and the customer support was excellent and provided a prompt solution to resolve the issue. Reviewed on: 4th March 2026

Easy to use app with insightful features

I find the mobile app very easy to use, the account notifications help to keep track of when and where I am spending. The spending insights into the different categories are also very helpful to keep on track with my budget. Reviewed on: 3rd March 2026

Chase is an easy bank to use for your current account.

Chase is an easy bank to use for your current account. The app is great and very user friendly and I can easily follow my spend and compare it month by month. Reviewed on: 3rd March 2026

A great and simple account with a great and easy con...

A great and simple account with a great and easy contactable customer service Reviewed on: 3rd March 2026

Love the account, card and app, it’s all so easy to...

Love the account, card and app, it’s all so easy to use. Like that my card details are only in the app and not on the card which helps reduce fraud. Also get 1% cashback on grocery shopping Reviewed on: 3rd March 2026

Chase is worth using

Simple setup, no issues at all. Simplifying banking Reviewed on: 2nd March 2026

the app is easy and clear, excellent service

I did recommend you to my Dad as the app is easy and clear, the savings on offer are good and we love the rewards for shopping and Round Up. I have had excellent service too. Reviewed on: 2nd March 2026

Chase is really easy & straightforward to use.

Chase is really easy & straightforward to use. I’ve struggled with online banking before, but Chase is so good. in addition their customer service is second to none Reviewed on: 2nd March 2026

I love the chase app, easy to navigate and gives me...

I love the chase app, easy to navigate and gives me everything I need at my fingertips. I also like how easy it is to use whilst abroad Reviewed on: 2nd March 2026

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