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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48877 reviews)

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4.94

Based on 48,877 reviews, last reviewed 2nd Mar 2026

110575% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase is really easy & straightforward to use. Chase is really easy & straightforward to use. I’ve struggled with online banking before, but Chase is so good. in addition their customer service is ... Read more Reviewed on: 2nd March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48877)

Contacted online customer service rep who listened a...

Contacted online customer service rep who listened and then got back to me later to explain how they had resolved my issue. Reviewed on: 28th February 2026

Have not any issues using my account

Have not any issues using my account Reviewed on: 28th February 2026

I like the app - easy to use.

I like the app - easy to use. I like the ease of switching between Current and savings. Reviewed on: 28th February 2026

Fantastic App to support great products

Fantastic App to support great products Reviewed on: 28th February 2026

This is my default account and its been really good

This is my default account and its been really good Reviewed on: 27th February 2026

Easy and straightforward.

Easy and straightforward. Banking with chase is hassle free Reviewed on: 27th February 2026

Well designed robust app

Well designed robust app, easy to navigate unlike some competitors.. Quick response time to queries. Excellent foreign currency exchange rates. Some cash back. Reviewed on: 27th February 2026

.Very satisfied customer

Works perfectly every time with clear confirmation of balances Reviewed on: 27th February 2026

They have been very good at customer service - promp...

They have been very good at customer service - prompt and providing apt solutions Reviewed on: 27th February 2026

Easy to open account and manage payments.

Easy to open account and manage payments. Reviewed on: 27th February 2026

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