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Chase Bank: Current Account reviews

4.95
Based on 37,475 reviews, last reviewed 23rd Dec 2024
80% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Nice o.like but o dont understand I dont understand how can I send money Reviewed on: 23rd December 2024
Dracea F's avatar
Dracea F

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37475)

Review of the Chase Bank, Current Account:

Can be tricky to open but worth it

5
Can be tricky to open an account trying to match a photo to a document, but once in the benefits are worth it! Reviewed on: 15th February 2024

Have had no issues at all.

5
Have had no issues at all. Held the account for two years and has been great value for money. Cash back is a huge bonus and foreign spending hassle free. Reviewed on: 24th May 2024

I use the app daily to manage money.

5
I use the app daily to manage my money. I get 1% Cashback on spending to most companies and I get 5% on savings. I earned nearly £200 Cashback since I joined Chase. Using the card abroad is good too as exchange rates are very good and there’s Cashback too. Reviewed on: 24th May 2024

Love getting cash back.

5
Love getting cash back. I always used to use my credit card to make purchases and pay it off in full at the end of the month. Now I use my Chase Current Account which gives me cash back - Brilliant!!!!! Reviewed on: 24th May 2024

Straightforward

5
Current account is straightforward and does exactly what it says on the tin. Opens up opportunity for excellent instant access savings account. Reviewed on: 24th May 2024

Such a smart app!

5
Such a smart app! Chase has an easy to use app that makes all my banking so quick and simple. Reviewed on: 24th May 2024

Great experience

5
very competitive products with very easy to use app, features that other banks don't allow such as copying card details and opening accounts very swiftly Reviewed on: 24th May 2024

Easy and has everything you could need

5
So easy to set up, to use, very prompt customer service and app interface is great. No issues (and no fees) when using abroad. Good security checks also to verify payments. Savings account earns decent interest. And I’ve not once had to sit on hold waiting to get through to someone in relation to this account ever! Reviewed on: 24th May 2024

Cracking little current account.

5
Cracking little current account. Very modern and easy to use app. The cash back is unrivalled and I currently have been selected for a 5.1% easy access saver alongside. The ability to create additional mini accounts off your main is great for safety and the odd issue I’ve had has been resolved quickly through the chat feature. Just needs international payment support and truelayer connectivity for me now. Reviewed on: 24th May 2024

Banking as it should be done.

5
I was attracted to Chase by the 1% cash back offer but everything about the bank will make me stay. It feels like I finally have a bank that’s helping me. Great features, great app, hard to find anything they could improve! Reviewed on: 24th May 2024

Truly Innovative Banking

5
The Chase current account is truly innovative banking; there’s nothing else like it on the market and it makes a huge difference to how I manage my money. The separate account feature makes a world of difference, and the app is so easy and clear to use. It all feels like it was designed with the customer in mind, from the app features to the products and options. I don’t know how I ever managed without Chase! Reviewed on: 24th May 2024

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