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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37474 reviews)

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4.95

Based on 37,474 reviews, last reviewed 8th Dec 2024

73% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best account out there currently. The best account out there currently. Getting cashback and excellent customer service. Reviewed on: 8th December 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37474)

Review of the Chase Bank, Current Account:

Been using Chase for quite some time now and have be...

Been using Chase for quite some time now and have been massively impressed with their level of service. Everything is so easy to do on their app and a real human customer service agent is just a few taps away. Reviewed on: 5th December 2024

Perfect Banking

It's so easy going on the app a few taps and your all sorted Brilliant It's so easy goi to the app a few taps and your sorted Reviewed on: 24th May 2024

Generally an ok experience - but they held a transfe...

Generally an ok experience - but they held a transfer in of less than one hundred - and claimed to need full id and details of the payee before they could release it. No explanation why, never had that before with any bank Reviewed on: 24th May 2024

Good experience once set up, but some direct debits...

Good experience once set up, but some direct debits lost in transfer of account. Reviewed on: 24th May 2024

brilliantly simple

Only joined a few months ago, so simple so easy to use so transparent Reviewed on: 24th May 2024

Chase have always been a good and reliable bank with...

Chase have always been a good and reliable bank with the added bonus of cashback Reviewed on: 24th May 2024

Easy to sign up and operate

Easy to join. Good cash back during the first year of use. More commitment need for cash back after the initial year (you have to pay more money into your account each month to get cash back the following month which is achievable if this is your only current account) Very easy to operate the account on line and to transfer between accounts and put money into a savings account. The App is easy to use. There is a lot of information provided when you sign up. One big advantage is the lack of fees when using abroad in a different currency. Reviewed on: 24th May 2024

A Comprehensive mobile app

Easy to use and navigate the app, with a user friendly interface, which allows to quickly navigate an requirement. Easy to set up multiple accounts and switch between accounts. Reviewed on: 23rd May 2024

Excellent intro offer....temporarily

Chase has an excellent intro offer to Current Accounts - easy access to many accounts, a competive round ups interest rate and cashback offer. This would be improved upon by continuing the offer way after sign up as a minimum of 1.5k per month is a huge barrier for some in making full use of the account. Reviewed on: 23rd May 2024

Best online mobile banking app, easy to use, fast to...

Best online mobile banking app, easy to use, fast to set up and no complications! Plus 1% cash back Reviewed on: 23rd May 2024

Great service

Great service provided by the bank, really easy joining process, great app & really pleased with the overall service Reviewed on: 23rd May 2024

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