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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very satisfying so far.

Very satisfying so far. Can use it overseas with no fees and good saving rates at the beginning, plus a little cashback for some places Reviewed on: 9th March 2026

Great for currency rates and using abroad.

Great for currency rates and using abroad. Cash back on shopping and fuel. Reviewed on: 9th March 2026

Really convenient app and very helpful customer serv...

Really convenient app and very helpful customer service Reviewed on: 9th March 2026

straightforward and Safe

Easy to open online account and I was given £100 Amazon voucher to have my salary paid in. Straight forward switching process. The app is simple to naviagte and reliable. Excellent security checks with payments and transfers. Reviewed on: 8th March 2026

Easy, hassle-free banking.

Easy, hassle-free banking. Highly recommended. Reviewed on: 7th March 2026

Always very helpful.

Always very helpful. Great communication and dealing with situations. Reviewed on: 7th March 2026

Great current account with no monthly fee.

Great current account with no monthly fee. Seamless app experience, very well-designed and intuitive. Easy to set up "pots" for different things such as bills and holiday planning and to move money between them. I like that I can access all card details even if I don't have the physical card nearby. Also excellent when overseas Reviewed on: 6th March 2026

Great app based bank.

Great app based bank. Great free overseas use. They used to offer better cashback & interest rate deals though Reviewed on: 5th March 2026

Love the round up feature with the added interest an...

Love the round up feature with the added interest and how simple the app is. Being able to swipe down and reset instead of reloading the app is great too. Best interest rates I have seen in a bank aswell. Reviewed on: 4th March 2026

Great experience over two years with Chase

I use my Chase current account for all my personal expenditure and I find it really simple and easy to use. The app is great and the cashback offer is good. It is much easier to make transfers/payments with Chase than my other banks. I had an issue with receipt of payment for a car I was selling and the customer support was excellent and provided a prompt solution to resolve the issue. Reviewed on: 4th March 2026

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