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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Easy to setup, easy to use.

Easy to setup, easy to use. The round-up function is my favourite, as well as cash back. Reviewed on: 13th March 2026

Simple, easy, accessible

The simplicity of the app, sign up process and customer service is absolutely excellent. The offer of spending abroad is also brilliant too and great value for money. They could improve by having better savers rates for existing customers as current rates are far below market value. Reviewed on: 12th March 2026

A great account to use abroad’s brilliant bank

A great account to use abroad as there is no charges and a great rate Reviewed on: 12th March 2026

Easy banking

Easy to use app, regular updates, good benefits like cashback, easy to open savings accounts with competitive interest rates Reviewed on: 11th March 2026

Excellent Products And Services.

Been with them for 2 years now. Easy to set up, use. Excellent products and services. Customer Services / Support available around the clock. Reviewed on: 11th March 2026

Call centre staffs are professional and efficient.

Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nicely. Reviewed on: 9th March 2026

Chase Current Account

Excellent bank with great customer services. No fees when abroad too. Reviewed on: 9th March 2026

Very satisfying so far.

Very satisfying so far. Can use it overseas with no fees and good saving rates at the beginning, plus a little cashback for some places Reviewed on: 9th March 2026

Great for currency rates and using abroad.

Great for currency rates and using abroad. Cash back on shopping and fuel. Reviewed on: 9th March 2026

Really convenient app and very helpful customer serv...

Really convenient app and very helpful customer service Reviewed on: 9th March 2026

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