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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 46,968 reviews, last reviewed 14th Feb 2026
65025% increase in 5 star reviews
in the past 90 days
900% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great Bank good customer service Great Bank good customer service, you can use your debit card in most countries in the world and the Chase don’t charge you and you get great exchange... Read more Reviewed on: 14th February 2026
Lynne Golding's avatar
Lynne Golding

Latest lowest rating:

1

Silly UI, lacking common sense features Silly UI, lacking common sense features Reviewed on: 13th February 2026
Catalin T's avatar
Catalin T
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (46968)

Great app

4
The app works brilliantly for day to day banking it is great that they don't charge FX fees on foreign transactions. However, I have had problems making online payments abroad using my card, with payments to well known companies rejected several times despite repeated calls to customer service to clear the payments. Seems the IT overrides the human input!! Reviewed on: 13th February 2026
Stephen R's avatar
Stephen R

Helpful call handlers

5
Being older, I find sometimes problems occur and call handlers are very patient and helpful Reviewed on: 13th February 2026
Barb B's avatar
Barb B

Hassle free banking that's straightforward and easy...

5
Hassle free banking that's straightforward and easy to do backed up by customer service that is quick and efficient Reviewed on: 13th February 2026
Barry 's avatar
Barry

Innovation and Excellence

4
Applications for savings and current account are both excellent for quality and innovation Reviewed on: 13th February 2026
William H's avatar
William H

Low charge on overseas transaction

5
Love the current account especially relatively low charges on oversea transaction Reviewed on: 13th February 2026
Man H's avatar
Man H

If I have a issue they’re on the case straight away...

5
If I have a issue they’re on the case straight away I can’t fault the service I receive from Chase Reviewed on: 13th February 2026
Kevin L's avatar
Kevin L

Very easy to use, ie.

5
Very easy to use, ie. Moving money from one account to another. Interest rates are always very competitive Reviewed on: 13th February 2026
Hazel Y's avatar
Hazel Y

Cashback and roundups

5
The account gives cashback on purchases (although the categories for what gets cashback have been reduced). The roundup feature is also a good one. The app is easy to use and doesn't lag like some others. Reviewed on: 13th February 2026
Nick's avatar
Nick

Top end bank - no issues great service

5
Top end bank - no issues great service Reviewed on: 13th February 2026
Martin Loveridge's avatar
Martin Loveridge

Great switch service and follow up.

5
Great switch service and follow up. Great communication at all times. Highly recommend Reviewed on: 13th February 2026
David 's avatar
David

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