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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 48,658 reviews, last reviewed 18th Feb 2026
105450% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Chase’s current account is userfriendly. The standout feature is the generous cashback program – 1 % on purchases and up to 5 % on rotating categories, which quickly adds up. Account setup is... Read more Reviewed on: 18th February 2026
Lady J's avatar
Lady J

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026
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Marky
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48658)

The most easy to use banking app.

5
The most easy to use banking app. I know within seconds about transactions on my account. Simple safe , reassuring, exactly how I need my banking to be. Reviewed on: 16th February 2026
VictoriaJ's avatar
VictoriaJ

Good service.

4
Good service. When I have experienced any issues, I have been able to chat through the apps to someone. Reviewed on: 16th February 2026
Param's avatar
Param

Never had any issues to date.

5
Never had any issues to date. Happy with the service all in all Reviewed on: 16th February 2026
jonathan f's avatar
jonathan f

Great and easy to use.

4
Great and easy to use. Great for putting away with the roundabout Reviewed on: 16th February 2026
Bernard K's avatar
Bernard K

Easy and straight forward

5
Easy to use and good round up and reward options Reviewed on: 16th February 2026
Hannah's avatar
Hannah

Great customer services .

5
Great customer services and fraud department. Reviewed on: 16th February 2026
wayneturner3903@gmail.com's avatar
[email protected]

The Chase App is the best!

5
The Chase App is the best, it really is, and the customer service is always fantastic. Reviewed on: 16th February 2026
Brad's avatar
Brad

very helpful when calling through the app to Chase t...

5
very helpful when calling through the app to Chase to sort out problem and easy to understand which is most important when wanting to know the answer without delay or misunderstanding. Reviewed on: 16th February 2026
kai's avatar
kai

A couple of times ive had attempted scam trying to t...

5
A couple of times ive had attempted scam trying to take money, chase alerted me to the fact put a stop on my account and contacted me, thank you Chase Reviewed on: 16th February 2026
Julie Phillips's avatar
Julie Phillips

Travel money

5
I love the fact that I can use it abroad and get cash back. It makes travelling so easy. Reviewed on: 16th February 2026
Ann T's avatar
Ann T

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