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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37475 reviews)

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4.95

Based on 37,475 reviews, last reviewed 23rd Dec 2024

80% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Nice o.like but o dont understand I dont understand how can I send money Reviewed on: 23rd December 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37475)

Review of the Chase Bank, Current Account:

Excellent customer service as well as we can earn 1%...

Excellent customer service as well as we can earn 1% cashback. When I found suspicious transaction, they immediately acted to secure my account. Any small question, they answer quickly. Very reliable. Reviewed on: 15th February 2024

They are really good with customer service, queries...

They are really good with customer service, queries are dealt with quickly. Promos and cashback were good until the recent change of requiring £1500 put into your account monthly to receive cashback. Reviewed on: 24th May 2024

Cashback on everyday spending is great, app is easy...

Cashback on everyday spending is great, app is easy to use and you can open different sub accounts to categorize your monies. Reviewed on: 24th May 2024

Perfect Banking

It's so easy going on the app a few taps and your all sorted Brilliant It's so easy goi to the app a few taps and your sorted Reviewed on: 24th May 2024

Generally an ok experience - but they held a transfe...

Generally an ok experience - but they held a transfer in of less than one hundred - and claimed to need full id and details of the payee before they could release it. No explanation why, never had that before with any bank Reviewed on: 24th May 2024

Good experience once set up, but some direct debits...

Good experience once set up, but some direct debits lost in transfer of account. Reviewed on: 24th May 2024

brilliantly simple

Only joined a few months ago, so simple so easy to use so transparent Reviewed on: 24th May 2024

Chase have always been a good and reliable bank with...

Chase have always been a good and reliable bank with the added bonus of cashback Reviewed on: 24th May 2024

Easy to sign up and operate

Easy to join. Good cash back during the first year of use. More commitment need for cash back after the initial year (you have to pay more money into your account each month to get cash back the following month which is achievable if this is your only current account) Very easy to operate the account on line and to transfer between accounts and put money into a savings account. The App is easy to use. There is a lot of information provided when you sign up. One big advantage is the lack of fees when using abroad in a different currency. Reviewed on: 24th May 2024

A Comprehensive mobile app

Easy to use and navigate the app, with a user friendly interface, which allows to quickly navigate an requirement. Easy to set up multiple accounts and switch between accounts. Reviewed on: 23rd May 2024

Excellent intro offer....temporarily

Chase has an excellent intro offer to Current Accounts - easy access to many accounts, a competive round ups interest rate and cashback offer. This would be improved upon by continuing the offer way after sign up as a minimum of 1.5k per month is a huge barrier for some in making full use of the account. Reviewed on: 23rd May 2024

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