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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39637 reviews)

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4.95

Based on 39,637 reviews, last reviewed 13th Feb 2025

12359% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The app is so easy to use, customer service is excel... The app is so easy to use, customer service is excellent. Being able to freeze my card or online payments is brilliant. Reviewed on: 13th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39637)

Review of the Chase Bank, Current Account:

Very easy banking.

Very easy banking. Just wish they did a joint account Reviewed on: 12th April 2024

Excellent app and outstanding customer service

Excellent app and outstanding customer service Reviewed on: 7th February 2025

Fraud action

Excellent service when they needed to act on a probable fraud Reviewed on: 7th February 2025

Great perks such as favourable rates and cash back o...

Great perks such as favourable rates and cash back on current account spending. App is very easy to use and quick to update. Really easy to use the card abroad Reviewed on: 7th February 2025

Best Bank

Easy to use, simple instructions, help immediately when required, good savings rates and savings pots I love Reviewed on: 7th February 2025

On line banking system fast and easy to use.

On line banking system fast and easy to use. Easy to navigate and very user friendly. Reviewed on: 7th February 2025

Online usage is so simple and any problems are quick...

Online usage is so simple and any problems are quickly sorted with a phone call to knowledgeable staff. Reviewed on: 7th February 2025

Wonderfull support within seconds once you access th...

Wonderfull support within seconds once you access the app on the mobile for online account . Reviewed on: 7th February 2025

A bank that makes it easy

Chase makes banking easy and accessible. A fantastic app which is easy to navigate, quick, clear and informative. I can earn “ rewards” for money spent from my current account which makes a nice little pot of cash that one can use for treats or an unexpected expense. I love the “roundup” feature, whereby you can choose to round up any sum you are using your debit card for to the nearest £1… and put that difference between for example £ 20.05 and £21.00 ie .95p in a savings pot. A painless and easy way of building a little reserve for treats or expenses. Reviewed on: 7th February 2025

Chase is the best!

Chase is so easy to use, you get interest on spending and the interest rates on savings were the best for a prolonged period. Reviewed on: 7th February 2025

Efficient and professional with great notifications...

Efficient and professional with great notifications of payments made Reviewed on: 7th February 2025

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