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Chip: Savings App reviews

4.93
Based on 14,519 reviews, last reviewed 12th Oct 2024
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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6%
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0%
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Latest highest rating:

5

Excellent. Excellent. Good returns, easy to use. Reviewed on: 12th October 2024
Tom's avatar
Tom

Latest lowest rating:

2

Lack of privacy When connecting my bank account to CHIP it wants access to my banking transactions for the last few years. This is surely social profiling? Reviewed on: 28th September 2024
Noah Sark's avatar
Noah Sark

About this product

Chip allows users to connect their current accounts and automatically save a little money every few days.

Using Chip to help save money already? Please leave some honest feedback on your experiences with Chip in the form of a quick review. Your Chip review helps others decide which personal finance app is right for them.

Or here to see if Chip is just what you need? Read our Chip reviews to see what our community has to say about this innovative new app.

Chip Savings App reviews (14519)

Review of the Chip, Savings App:

The full package (in app form)

5
Really good interest rate for an instant access savings account. It was market leading when I opened the account, even better than fixed rate accounts. The app is flawless and so easy to use, including seamless deposits and withdrawals. Excellent comms from Chip on both the app and email. Very helpful and friendly customer service (although it was never needed, due to the absolute craft of the app!) Reviewed on: 15th February 2024

App is extremely easy to use, it has a very clear la...

5
App is extremely easy to use, it has a very clear layout Reviewed on: 23rd August 2024

It's good

4
It's good win me some money aight! Reviewed on: 23rd August 2024

Happy Customer Here!

5
Decent rates of interest and a great app make Chip one of my favourite savings providers. Reviewed on: 23rd August 2024

Easy to use app

5
Easy to use app but with a decent, stable interest rate Reviewed on: 23rd August 2024

Tracking savings and building wealth

5
An app that helps me track my savings and build wealth across multiple accounts, I have used chip for years and have managed to save more than I thought I could! The app is always evolving to stay ahead of the curve Reviewed on: 23rd August 2024

Really good savings app.

5
Really good savings app. Simple to use and with a good rate Reviewed on: 31st May 2024

Chip channel the brand new customers only advert

3
Remember the Nationwide Brand New Customers Only advert in 2020 when a customer could only have something if they are a new customer and were not allowed to have it if they were an existing customer, e.g. free pens were only for brand new customers only. Well the Chip marketing team must have remembered this advert as they are only offering the new 5.01% rate to brand new customers only for a year. It then reduces to the standard rate that existing customers get, currently 4.84%.. So the current standard rate is obviously not attracting new customers well so they have to offer a better rate to attract them. However they want to save money by not offering this rate to existing customers. As highlighted in the Nationwide advert not a great customer service approach that may impact customer loyalty down the line as if the customers see a better offer they will be less likely to stay with Chip as they do not feel they are dealt with fairly there. I may move to another provide that offers a better 12 month brand new customers only rate if I can find one as I see no reason to have any customer loyalty for Chip. with this sort of focused offer. Reviewed on: 31st May 2024

Easy to use and great rates

5
Easy to use and download, Chip offers v good rates with instant access. They have been helpful and accommodating with queries and information- a real personal touch. The True-Layer transfers in and out of my bank account are seamless and instant. Reviewed on: 30th May 2024

Yet another faceless company in the savings field

1
Yet another faceless company in the savings field Reviewed on: 29th May 2024
Reply from Chip Hi there, Thank you for taking the time to leave us a review and a rating. If you're having trouble with something, please reach out to us via email at [email protected] or via the in-app chat which can be found in the Profile tab and we'll be happy to help. Many thanks, - Ryan Response date: 29th May 2024
Chip's avatar
Chip

Good products, eager to build market share with inno...

5
Good products, eager to build market share with innovation Reviewed on: 28th May 2024